Spa Shift Supervisor
Company: Omni Hotels & Resorts
Location: Asheville
Posted on: May 8, 2024
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Job Description:
Location:Grove Park InnThe AAA Four-Diamond Grove Park Inn is
noted for understated elegance and southern charm; ten U.S.
Presidents and countless luminaries from the worlds of art,
entertainment, sports and politics have stayed at this hotel. The
property offers sweeping views of the Blue Ridge Mountains,
delectable restaurants, a Donald Ross golf course, tennis and
fitness center, award winning spa and spacious convention
facilities.Omni Grove Park Inns associates enjoy a dynamic and
exciting work environment, comprehensive training and mentoring,
along with the pride that comes from working for a company with a
reputation for exceptional service. We embody a culture of respect,
gratitude and empowerment day in and day out. If you are a
friendly, motivated person, with a passion to serve others, the
Omni Grove Park Inn may be your perfect match.Job Description:To
assist the Spa Director with the daily overall operation of the
Spa. Responsible for coordinating and supervising spa staff, i.e
massage therapists, estheticians, nail technicians, attendants and
front desk schedulers.Responsibilities:To work as part of the spa
therapy team to consistently provide the highest possible standard
of guest service, creating a sensory journey for guests helping
them to rest, relax and regain a sense of balance and harmony in
their lives.Ability to deliver Omni Standards of service to Hotel
guests while maintaining the Four-Diamond appearance at all
times.Coordinate opening and closing schedules for front desk and
attendants contingent on business demands.Monitor providers
schedules and make changes contingent on business demands.Ability
to lead by example by motivating.Ensure all guest challenges have
been resolved in a timely manner and management is made aware of
the situation.Work closely with Spa Director to communicate spa
goals and objectives, policies and procedures, prices and relevant
information to spa team.Able to perform other tasks or projects as
assigned by Spa Director.Book and confirm appointments, greet
guests, provide tours, beverages and check in and checkout
guests.Motivate the front desk and spa team to up-sell, cross-sell
and pre-sell services and products by creating incentives with Spa
Director to increase revenue sales.Qualifications:High school
diploma or the equivalent.Minimum 2 years spa experience working in
a customer orientated environment required.Responsible, dependable
team player.Must be self motivated and have strong organizational
skills.Must be flexible and cooperative.Able to stand and walk up
to 8 hours per day.Able to lift and carry up to 20 pounds.Omni
Hotels & Resorts is an equal opportunity employer. The EEO is the
Law poster and its supplement are available using the following
links:EEOC is the Law Poster and the following link is the OFCCP's
Pay Transparency Nondiscrimination policy statementIf you are
interested in applying for employment with Omni Hotels & Resorts
and need special assistance to apply for a posted position, please
send an email to applicationassistance@omnihotels.com.by Jobble
Keywords: Omni Hotels & Resorts, Asheville , Spa Shift Supervisor, Hospitality & Tourism , Asheville, North Carolina
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