Loss Prevention -3rd Shift Officer
Company: Omni Hotels & Resorts
Location: Asheville
Posted on: May 8, 2024
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Job Description:
Location:Grove Park InnThe AAA Four-Diamond Grove Park Inn is
noted for understated elegance and southern charm; ten U.S.
Presidents and countless luminaries from the worlds of art,
entertainment, sports and politics have stayed at this hotel. The
property offers sweeping views of the Blue Ridge Mountains,
delectable restaurants, a Donald Ross golf course, tennis and
fitness center, award winning spa and spacious convention
facilities.Omni Grove Park Inns associates enjoy a dynamic and
exciting work environment, comprehensive training and mentoring,
along with the pride that comes from working for a company with a
reputation for exceptional service. We embody a culture of respect,
gratitude and empowerment day in and day out. If you are a
friendly, motivated person, with a passion to serve others, the
Omni Grove Park Inn may be your perfect match.Job Description: $300
Sign on bonus to be paid out after completion of 90 days. This
position ensures that all hotel guest, associates and hotel
property are maintained in a safe and secure environment. Shift
11p- 7 a.m.Responsibilities:Patrol hotel property to ensure the
safety of guests and employees and to protect all hotel
assets.Answer house calls to assist both guests and associates with
respect to safety, security and hotel operations.Initiate and
follow-up with all investigations of crimes committed against
property and persons.Assist sick/injured guests or associates
ensuring all documentation, reporting and witness statements have
been completed within a timely manner.Initiate investigations,
write incident and accident reports, monitor investigations to
their timely conclusion and ensure appropriate follow-up with
guests, visitors and employees, documenting all contacts.Maintain
accurate records while performing basic duties including, but not
limited to, camera monitoring, shift activity log, codebook and
employee/guest interactions.Monitor/distribute visitor and vender
access to the property by distributing visitor badges.Perform
frequent bag checks for associates leaving the property.Escort and
interact with special guests that need privacy when
entering/exiting the hotel through heart of the house
areas.Maintain confidentiality when dealing with sensitive guest or
associate issues.Assist supervisor or director in checking alarm
systems, safety and fire alarm systems and closely monitoring
security of building doors, service areas, delivery areas and
grounds.Assist hotel management in emergency situations by knowing
all hotel safety procedures and leading/directing guests and
associates to safety.Qualifications:Must be able to stand and walk
for up to 4 hours per shift.Must be able to communicate effectively
by telephone, email, radio and reporting.Must have basic computer
knowledge.Must be able to reach various areas of the hotel/resort
at a rapid pace if necessary.First Aid/CPR Certification is
preferred.Must be able to remain clam and professional during
stressful situations.Must be able to work a flexible schedule
including day, evening, overnight shifts, weekends and holidaysMust
be 21+ with valid North Carolina Driver LicenseOmni Hotels &
Resorts is an equal opportunity employer. The EEO is the Law poster
and its supplement are available using the following links:EEOC is
the Law Poster and the following link is the OFCCP's Pay
Transparency Nondiscrimination policy statementIf you are
interested in applying for employment with Omni Hotels & Resorts
and need special assistance to apply for a posted position, please
send an email to applicationassistance@omnihotels.com.by Jobble
Keywords: Omni Hotels & Resorts, Asheville , Loss Prevention -3rd Shift Officer, Professions , Asheville, North Carolina
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