AshevilleRecruiter Since 2001
the smart solution for Asheville jobs

Night Auditor

Company: Omni Hotels
Location: Asheville
Posted on: February 13, 2020

Job Description:

LocationGrove Park InnThe AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.Omni Grove Park Inns associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.Job DescriptionThe Night Auditor oversees and coordinates all night time front desk and audit functions, executes computer maintenance requirements, and ensures all financial transactions for the day are verified and balanced.Responsibilities

  • Preparation of daily reports and distribution as directed.
  • Accurate preparation of VIP, complimentary, house use rooms, and out of order lists.
  • Conduct back up procedures for Epitome and drop tape nightly.
  • Handling Express checkouts ensuring their completion.
  • Completion of third shift Night Audit checklist
  • Balancing of daily postings and revenue.
  • Ensure adequate communication the following morning to all necessary departments by communicating through Wrap-Up emails.
  • Understanding of all front office standards and assist in solving deficiencies.
  • Documenting errors made by cash handling auditors.
  • Prepare In-house allowance and adjustment spreadsheets each day.
  • Prepare and send out the DAR to appropriate team members.
  • Balancing of daily posting and revenue, and resolution of inaccuracies.
  • Ensuring nightly transmission of credit cards through IPU and Epitome.
  • To be thoroughly acquainted with all check-in and check-out procedures and policies.
  • To be a main liaison between guest and the hotel.
  • To appropriately protect confidential guest information and guest room key access according to front office SOPs.
  • To be thoroughly acquainted with PBX Operator duties.
  • Be familiar with emergency procedures and Alarm System in the PBX department.
  • Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process.
  • To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard.
  • Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel)
  • Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests.
  • Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program)
  • To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage)
  • To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
  • To be familiar with local attractions and businesses.
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Familiarity with parking validation procedures and Good Nights Rest Policy
  • Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio
  • Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.
  • Deliver personalized, memorable guest experiences by utilizing the Power of One.Qualifications
    • Excellent customer service and problem solving skills
    • Must have strong communication, computer and organizational skills
    • Maintain a professional business appearance, attitude, and performance
    • Prior guest service experience required, preferably hotel front office experience
    • Must be able to work a variety of shifts, including weekends and holidays.
    • Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.Refer this job to a friendJob LocationsUS-NC-AshevillePosted Date3 weeks ago(1/22/2020 8:41 AM)Requisition ID2020-43925of Openings3Category (Portal Searching)Front Office Operations

Keywords: Omni Hotels, Asheville , Night Auditor, Accounting, Auditing , Asheville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Credentialed Tax Expert - CPA
Description: OverviewIf you are a highly motivated individual with an active credential CPA x2F EA x2F Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Johnson City
Posted on: 02/20/2020

Treasury Management Sales Analyst 1
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application (more...)
Company: Wells Fargo Bank
Location: Rock Hill
Posted on: 02/20/2020

Credentialed Tax Expert - CPA
Description: OverviewIf you are a highly motivated individual with an active credential CPA x2F EA x2F Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Knoxville
Posted on: 02/20/2020


Clinical Research Coordinator
Description: Overview The Clinical Research Coordinator participates in and leads day-to-day operations of clinical research studies conducted by Principal Investigator s at Retina Consultants of Carolina. -He/She (more...)
Company: Retina Consultants Of Carolina
Location: Greenville
Posted on: 02/20/2020

Remote Credentialed Tax Professional
Description: OverviewIf you are a highly motivated individual with an active credential CPA x2F EA x2F Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Gastonia
Posted on: 02/20/2020

Credentialed Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: OverviewIf you are a highly motivated individual with an active credential CPA x2F EA x2F Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Spartanburg
Posted on: 02/20/2020

Credentialed Tax Expert - CPA
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Gastonia
Posted on: 02/20/2020

Quality Auditor
Description: Adecco is assisting a local client recruiting for Quality Auditor jobs in Gastonia, NC. Pay is 10.00-13.00/hr. These Quality Auditor jobs are long-term temporary opportunities Responsibilities for Quality (more...)
Company: Adecco Staffing
Location: Gastonia
Posted on: 02/20/2020

Bookkeeper
Description: DescriptionA client of Robert Half Finance and Accounting has a new full-time role available for talented and eager Bookkeepers. Apply today This role will consist of Bookkeeper tasks such as data entry, (more...)
Company: Robert Half Finance & Accounting
Location: Rock Hill
Posted on: 02/20/2020

Financial Services Professional - Insurance Progessional
Description: Insurance Agent with New York Life Insurance Company The fundamental foundation of a New York Life Insurance Agent---s role is built client by client. Our agents are uniquely qualified to help their clients (more...)
Company: New York Life
Location: Asheville
Posted on: 02/20/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Asheville RSS job feeds