AshevilleRecruiter Since 2001
the smart solution for Asheville jobs

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney

Company: Intuit
Location: Asheville
Posted on: February 16, 2020

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculationsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparationUtilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday languageApply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiriesDocument customer interactionsQualifications
  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
  • Professional Circular 230 judgement
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated internet connection and landline phone
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, and determination
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst

Keywords: Intuit, Asheville , Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney, Accounting, Auditing , Asheville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Technology Manager 4 - Wealth and Investment Tech. Mgmt. Application Mgr.
Description: Job Description br br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Rock Hill
Posted on: 02/27/2020

EMS Controller
Description: Overview and QualificationsRole Summary: Monitors and Coordinates flow of Emergency Medical Service EMS patients
Company: Mission Health System
Location: Asheville
Posted on: 02/27/2020

Sr. Mortgage Underwriter 5 (SAFE) ACO
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Rock Hill
Posted on: 02/27/2020


Financial Controls & Oversight Consultant
Description: Job Description br br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Gastonia
Posted on: 02/27/2020

Internal Auditor
Description: Position SummaryDiscovery, Inc., the new global leader in real life entertainment with powerful brands such as Discovery Channel, TLC, Animal Planet, HGTV, Food Network, and Travel Channel, is searching (more...)
Company: Discovery Communications
Location: Knoxville
Posted on: 02/27/2020

Appllications Systems Engineer 5 - Senior Systems Engineer
Description: Job Description br br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your (more...)
Company: Wells Fargo Bank
Location: Gastonia
Posted on: 02/27/2020

Sr. Mortgage Underwriter 5 (SAFE) ACO
Description: Job Description br br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Rock Hill
Posted on: 02/27/2020

Credentialed Tax Advisor - CPA, Enrolled Agent or Attorney
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Gastonia
Posted on: 02/27/2020

Apps Systems Engineer 5 - Sr. .Net Developer
Description: Job Description br br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your (more...)
Company: Wells Fargo Bank
Location: Gastonia
Posted on: 02/27/2020

Data Management Consultant 3/Master & Reference Data Consultant
Description: Job Description br br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your (more...)
Company: Wells Fargo Bank
Location: Rock Hill
Posted on: 02/27/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Asheville RSS job feeds