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Patient Financial Counselor

Company: AdventHealth
Location: Asheville
Posted on: May 28, 2023

Job Description:

All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Student Loan Repayment Program

  • Career Development

  • Whole Person Wellbeing Resources

    Our promise to you:
    Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
    Schedule: Full Time
    Shift: Days Mon- Fri 8am to 4:30pm
    Location: 20 MEDICAL PARK DRIVE, SUITE B, Asheville, 28803
    The role you'll contribute: Provides financial counseling to patients and families in accordance with the facility's policies. Assist patients/families with financial arrangements including financial assistance, for qualified patients, from outside Agencies.
    The value you'll bring to the team

    • Answers all phone calls in a prompt and courteous manner while ensuring that all calls are attended to and not dropped or missed.

    • Reviews and answers all patient correspondence, via phone, mail, administration, and offices.

    • Creates and approves payment arrangements; reviews with patient different payment options and possible financial assistance, i.e., state and local agencies, indigent care.

    • Meets with patient/family to obtain satisfactory payment agreement for all parties.

    • Reviews patient charges; evaluates patient's assets and liabilities to determine patient payment schedules.

    • Communicates with financial agencies, assist patients, regarding patient eligibility and/or financial settlement.

    • Monitors and maintains Work Items/CFUM's for all facilities.

    • Prepares patient itemized bill upon request; explain charges, payments and adjustments.

    • Monitors patient accounts; initiates collection procedures when appropriated.

      The expertise and experiences you'll need to succeed:

      • High School graduates or equivalent required.

      • One year experience required in medical billing, collections and insurance.

        This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
        Category: Patient Financial Services
        Organization: AdventHealth Hendersonville
        Schedule: 1 - Day
        Shift: AdventHealth Hendersonville
        Req ID: 23011032
        We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Keywords: AdventHealth, Asheville , Patient Financial Counselor, Accounting, Auditing , Asheville, North Carolina

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