Administrative Support Associate II - Pretrial Services
Company: Buncombe County
Posted on: November 22, 2021
Buncombe County is a caring community in harmony with its
environment where citizens succeed, thrive, and realize their
potential. Our mission is to promote a healthy, safe,
well-educated, and thriving community with a sustainable quality of
life; to provide effective and efficient government our citizens
can trust; and to deliver needed service through a responsive work
force committed to excellence, integrity, and teamwork.
Job Title: Administrative Support Associate II - Pretrial
Purpose of the position:
Provides administrative support in a variety of functions to an
individual, team, department or other group.
Minimum Education, Training and/or Experience (required at time of
High School or equivalent; and a minimum of three (3) years of
office experience including customer service experience; or an
equivalent combination of education and experience.
Additional Training and Experience:
Demonstrated proficiency using computer and programs including
Microsoft Office Suite at the intermediate level including Word,
Excel, Access, PowerPoint and Publisher. Experience to include
extensive customer service and record keeping; familiar with
government software applications. Ability to use typical office
machines including printers, copies, facsimile machines, and
Typical Work Schedule:
Some flexibility in hours will be needed for this position in order
to provide coverage for staff absences. Standard schedule will
likely be Monday, Wednesday, Friday from 2pm to 6pm and Tuesday,
Thursday from 3pm to 6pm. This schedule is subject to change based
on workflow processes and the needs of the department.
Essential Functions of the position:
- Perform general administrative support including, but not
- Provide internal and external customer service; answer phones,
providing information, taking messages
- Use computer and Microsoft Office suite of software along with
internal County programs to process information, letters, forms,
reports, schedules, emails, manuals, booklets, requisitions,
purchase orders, and related paperwork.; complete forms and compose
- Establish and maintain specialized paper and electronic office
files; file letters, reports and related technical or confidential
information in a prescribed manner.
- Exercise confidentiality in the performance of job duties,
including knowledge of organization, recommendations, legal
documents, contracts, and other sensitive information; assure
security and confidentiality of such information and
- Regular interactions (PTS Representatives) with attorneys,
judges, and other court staff.
- Retrieves files, collect information and other documents as
needed for court staff.
- Conduct exit interviews of individuals assigned to Pretrial
- Perform other related duties as assigned.
Knowledge, Skills, Abilities:
- Working knowledge of the agency and/or program policies,
procedures, services and mission.
- Ability to demonstrate and apply this knowledge in performance
of office support tasks.
- Ability to explain and interpret program information to
clients/customers and staff.
- Working knowledge of data collection and storage to compile,
assimilate, and organize printed and electronic information.
- Ability to use correct spelling, punctuation and specialized
- Ability to convey information and ideas through a variety of
media to individuals or groups; ability to adjust language or
terminology to meet needs of the recipient(s).
- Ability to present ideas in written form; ability to adjust
language or terminology to meet needs of the recipient(s); ability
to use correct grammar, organization, and structure.
- Ability to utilize office equipment and other technology
(software and systems) to meet work needs.
- Ability to facilitate the flow of work and coordinate office
support activities with other staff; ability to maintain internal
and external contacts for work coordination.
- Ability to understand issues, identify problems and
opportunities to determine the appropriate course of action.
Location: Asheville, NC
Job Posting End Date: September 16, 2021
Salary Range: - $15.00
Buncombe County Government realizes the importance of a diverse
professional workforce and the need to foster a responsive and
innovative organizational culture, one that fully engages all of
our employees, honoring and building on each employee's unique
experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment
opportunities (EEO) to all persons regardless of race, color,
religion, sex, national origin, political affiliation, physical or
mental disability, age, veteran status, genetic information, sexual
orientation, gender identity or any other legally protected class
under federal or NC State law. In addition the Agency expressly
prohibits any form of workplace harassment or discrimination.
Applicants for employment are invited to participate in the
affirmative action program by reporting their status as a protected
veteran or other minority. In extending this invitation, we advise
you that: (a) workers (applicants) are under no obligation to
respond but may do so in the future if they choose; (b) responses
will remain confidential within the human resource department; and
(c) responses will be used only for the necessary information to
include in our affirmative action program. We are a company that
values diversity. We actively encourage women, minorities, veterans
and disabled employees to apply. Refusal to provide this
information will have no bearing on your application and will not
subject you to any adverse treatment.
Keywords: Buncombe County, Asheville , Administrative Support Associate II - Pretrial Services, Administration, Clerical , Asheville, North Carolina
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