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Hospital Director

Company: MedVet Medical & Cancer Centers for Pets
Location: Asheville
Posted on: February 25, 2021

Job Description:

Clinical & Medical Leadership Asheville, North Carolina Veterinarian led and owned for three decades, everyone at MedVet strives daily to enhance the lives of pets, their loving families, and the veterinary community. Through this relentless commitment and dedication, MedVet is growing a network of emergency and specialty hospitals for pets, with facilities across the Midwest, Gulf Coast, Texas, and Mountain regions to deliver exceptional care and preserve the integrity of the profession. Our team consists of nearly 2000 team members helping to advance our mission of Leading Specialty Healthcare for Pets. Through this effort, we have been able to help and serve nearly 200,000 pets and their families, and more than 5,400 Referral Partners each year. The Hospital Director (HD) provides hospital leadership in dyad partnership framework with the Medical Director (MD) to lead the Healthcare Team. The HD, who reports to a VP, Clinical Services, is the local leader of Clinical Services that includes all non-veterinarian Healthcare Team members. The HD promotes a culture that supports development of engaged and empowered employees, who deliver the MedVet experience in a healthy and sustainable manner while living MedVet's core values of Teamwork, Leadership and Compassion. --Successful dyad leadership provides representation of all employees, fosters diversity of thought, and leverages the variable experience and skill of our Medical Services and Clinical Services Teams. The MD directly supports doctors and the Health Care team directly, at each hospital and works collaboratively with each level of the MedVet organization to improve and sustain MedVet's focus on evaluating, planning, and implementing the delivery of best in class healthcare to MedVet patients in support of our mission - Leading Specialty Healthcare for Pets. Responsibilities include, but are not limited to:

  • Foster a culture that supports development of engaged and empowered employees as well as continuous improvement.
  • In partnership with the MD, serves as an overall leader for the hospital, directing both Emergency and Specialty services (Dyad Leadership).
  • Lead and direct the Clinical Services team in the hospital, including hiring, onboarding, employee development and employee issues, partnering with Medical Services, HR, or other teams as needed. Continually evaluate hiring needs and opportunities for growth, working in partnership with the Talent Acquisition team.
  • Organize quarterly or semi-annual town halls for all team members within the hospital
  • Attend and participate in quarterly Results Management Meetings
  • Oversee and attend as needed to department meetings for the specialties within the hospital
  • Responsible for hospital-wide communications
  • Works with the MD to ensure the Healthcare Team has the resources and tools to deliver high-quality patient, client and referral partner experience. This includes working with the appropriate local support services to ensure supplies, equipment and technical tools are available and functioning
  • Leads implementation for clinical services initiatives within the hospital.
  • Works collaboratively with the Medical Director, Regional Medical Director (RMD), VP, Clinical Services and finance to prepare and manage hospital budget and capital budget. Includes revenue budget, expense budget, profit and loss statements and management of payroll to revenue
  • Work with the Clinical Managers of both Specialty and ER departments to develop and maintain systems for communication and handling of patients between departments, including transfers, after hour exams, and transport among hospitals
  • Assist in ensuring the hospital complies with all federal and state regulatory policies, i.e. I-9, DEA, OSHA, State Veterinary Medical Practices Act, AAHA, etc.
  • Works with the MD in partnership with the RMD and VP, Clinical Services to lead operational planning efforts and execution for the hospital on an annual basis
  • Ensure Referral Partner relationship are strong and growing
  • Support Clinical Managers with resolution of patient care, client complaints and Referral Partner problems.
  • Maintain a hospital complaint/adverse event log to track and address themes with MD
  • Provides 24/7 phone support to hospital Clinical Managers to address urgent issues Knowledge, Skills, and Abilities Our ideal candidate has a minimum of 5 years' experience in a leadership role. Experience in the healthcare and/or veterinary industry is a plus but not required. In addition, this position requires:--
    • Bachelor's Degree or equivalent education is preferred
    • Must have common knowledge base and ability to use Microsoft Office programs including Word, Excel, PowerPoint and Outlook
    • Ability to learn industry specific program
    • Effectively prioritizes, organizes, meets deadlines and multi-tasks
    • Excellent interpersonal, customer service and communication skills
    • Capability to work well in a fast-paced environment
    • Highly professional and ability to work well with people at all levels of the organization MedVet offers a competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, uniform allowance and--401K. Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check. MedVet does not accept unsolicited resumes from third-party recruiters. You have been redirected to a MedVet job page

Keywords: MedVet Medical & Cancer Centers for Pets, Asheville , Hospital Director, Executive , Asheville, North Carolina

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