Terminal Manager
Company: Trimac Transportation, Inc.
Location: Inman
Posted on: June 25, 2022
Job Description:
WHY TRIMAC?
Trimac Transportation is a leader in the bulk transportation
industry with over 140 locations throughout Canada and the US. The
average age of our fleet hovers around 5 years with innovative
in-cab technology to assist with safety, route planning, fuel
usage, and communication.Trimac offers career progression,
competitive pay, benefits, and job security; 75 years is a legacy
you want to be a part of!THE ROLE
Trimac has a focus on sustainable, profitable growth and an
acceptable return on capital for the future. A critical element
will be the execution of our Operational Excellence strategy in
uncertain environments, increasing the need for being agile,
flexible, and responsive to meet the needs of both our customers
and drivers.Terminal Managers are the main touch point with our
professional drivers and our local customers. They are vital in
ensuring our drivers have everything they need to perform their
jobs safely and professionally. They also have the critical task of
timely and effective communication with our drivers to solve any
problems or answer any questions they may have. They do this
through the collaboration with other teams and being a conduit of
information with the Company.This role reports to an Area Manager
and interacts with Company Drivers, Independent Contractors,
Service Centers, management, Safety, Human Resources, and local
customers.RESPONSIBILITIES
This position is responsible for:Drivers:
- Working with Recruiting and Sales departments to ensure proper
driver levels based on revenue projections, new business, and
projected turnover
- Onboarding of new drivers, including 1st paycheck review
- Supporting driver retention and working with Human Resources on
initiatives based on turnover trends
- Conducting 45-day interviews on new hires to determine
engagement and satisfaction
- Determining sustainability and long term fit of new hires prior
to clearing the probationary period
- Assisting on the conversion of Company Drivers to Independent
Contractors
- Understanding and upholding Independent Contractors'
contracts
- Understanding and applying local collective bargaining
agreements, where applicable
- Working with Human Resources to ensure all drug & alcohol
testing is completed on time, as required
- Monitoring driver utility and working with the Service Centers
to ensure appropriate levels
- Reviewing driver pay to ensure maximum earnings, and monitoring
of overtime to determine if it is more cost effective to hire
additional drivers instead
- Providing input on industry and local market trends on driver
compensation
- Reviewing, approving, and submitting for payment driver expense
claims
- Supporting drivers in reviewing and solving pay errors with the
Service Centers and Payroll
- Reviewing and approving vacation schedules and ensuring they
are communicated with the Service Centers for effective
dispatching
- Working collaboratively with the Service Centers to ensure
efficient and fair dispatching of drivers
- Assisting with workflow on the Isaac on-board device
- Working with Human Resources to manage sick leaves and return
to work accommodations
- Identifying driver training and certification requirements to
ensure drivers can be safely dispatched, and ensuring the
appropriate support is identified and provided for proper
completion of the same
- Ensuring compliance with company policies & procedures
- Hosting regular terminal meetings and attending company
meetings representing the terminal
- Rewarding and recognizing drivers for behaviour that supports
our culture
- Planning and hosting driver appreciation events
- Performance management and annual performance reviews of
drivers, including the setting of measurable goals
- Working with Human Resources regarding progressive discipline
and termination of drivers, when required
- Responding to and creating solutions for driver complaints or
concerns
- Coaching and mentoring drivers with an emphasis on open
communicationSafety:
- Collaborating with the Safety Trainer and attending all safety
meetings
- Ensuring the terminal is organized, clean and free of safety
hazards
- Providing back up support on reviewing Drivecam events with the
Safety Trainers
- Conducting regular Ride Alongs with driversCustomers:
- Staying connected with and responding to concerns of local
customers
- Grow our local customer based through outstanding market
knowledgeEquipment:
- Ensuring we have the correct amount of assets at the facility
to properly handle all business opportunities
- Work directly with Shop and Washrack operation to expediate the
fleet readiness.SKILLS
- Strong leader - collaborative, understands their impact on
people, acts with integrity, respectfully holds people accountable,
focused on continuous improvement
- Coach and mentor - provide support and guidance to people to
encourage them to be their best, which includes being able to
identify both positive behaviors and provide respectful
constructive feedback on performance concerns
- Communicator - strong interpersonal skills with all levels of
an organization
- Listens - carefully attends to what others are saying and to
what they mean
- Honest - trusted and genuinely sincere when dealing with
people
- Self-motivated - desire to work in an unsupervised
environment
- Good judgement - a decisive individual who possesses a "big
picture" perspective, exhibits sound and accurate judgment, and
makes timely decisions
- Facilitator - able and comfortable working in an environment of
"influence without authority" and resolving conflict
- Problem solver - identifies and resolves problems proactively
and in a timely mannerEDUCATION/EXPERIENCE
- High School Diploma required
- Requires a minimum of five (5) years of management/operations
experience in the transportation businessTRIMAC SAFETY COMMITMENTS
- We make safety a part of every decision.
- We make safety personal.
- We have the courage to intervene.Trimac Transportationis an
equal opportunity employer that is committed to employment equity.
We value a diverse workforce and are committed to hiring practices
that are fair and equitable.
We appreciate your interest and taking the time to apply, however
only those selected for interviews will be contacted. Thank
you!
Keywords: Trimac Transportation, Inc., Asheville , Terminal Manager, Executive , Inman, North Carolina
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