Manager of Collections

Company: Selby Jennings
Location: Greer
Posted on: November 26, 2022

Job Description:

Job Responsibilities

• Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked.
• Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.
• Successfully manage a team of 15-30 collection agents.
• Create and implement strategies to increase the number of successful collections on outstanding debt.
• Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.
• Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.
• Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed.
• Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company.
• Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits. Jobs Skills & Qualifications Required:
  • Bachelor's degree, preferably in finance
  • a minimum of 5+ years of experience in collections and operations management
  • Proficient in Microsoft Office

Keywords: Selby Jennings, Asheville , Manager of Collections, Executive , Greer, North Carolina