Restaurant General Manager
Posted on: January 27, 2023
Restaurant General Manager
SUMMARY OF POSITION: The General Manager is accountable for the
management and operations of the restaurant, ensuring that Team
Members are hospitality focused, people focused and are performing
their job duties and meeting expectations in all areas of their job
description. The General Manager reports to the District Manager
for the area and supervises Assistant Managers, Shift Leaders and
Team Members. The General Manager operates the restaurant
consistent with, and supportive of, the business plan set forth for
their restaurant, while displaying the Capstone Restaurant Group
values: People, Hospitality and Integrity.
--- Recruit and hire staff, as well as maintain a bench for future
--- Ensure all marketing plans are executed, including proper
installation of POP and menu board elements.
--- Ensure restaurant is staffed properly and Team Members are
properly trained to do their jobs through effective use of training
--- Provide leadership by creating excitement, enthusiasm, a
positive mental attitude and commitment to company objectives.
--- Ensure that correct inventory levels and all equipment is
maintained in excellent condition through the use of approved
--- Set an example by maintaining an excellent working knowledge
and high level of proficiency in the performance of all phases of
restaurant operations and technology.
--- Supervise in accordance with established performance and
operating policies as set out in the operations standards
--- Work with, and motivate, Assistant Managers, Shift Leaders and
Team Members to perform up to their highest possible level of
--- Review preliminary P/L's and forward all questions to your
--- Recognize and adhere to all HR, sanitation, safety and security
policies and procedures to provide a safe and compliant environment
--- Must be a minimum of 18 years old emancipated minor with
--- Stand for long periods of time.
--- Work around high temperatures.
--- Work around others in close quarters.
--- Able to lift 50 pounds comfortably.
--- Work with various cleaning products.
--- Perform job at a continuous high pace, under pressure, while
maintaining quality and speed standards.
--- 3-5 years management experience in a quick service/fast food
--- Financial/Analytical aptitude including planning, budgeting,
scheduling and P&L management.
KNOWLEDGE, SKILLS AND ABILITY:
--- Valid driver's license.
--- Excellent communication, interpersonal and leadership
--- Ability to operate and use all equipment necessary to run the
--- Ability to effectively make decisions under pressure, while
delegating tasks appropriately.
--- Strong conflict resolution skills.
--- High sense of urgency.
--- Excellent organizational, planning and time management
WHAT MORE COULD YOU ASK FOR?
--- Competitive Salary and aggressive bonus plan
--- Opportunity for advancement
--- Health, Dental, Life, Disability and Vision Insurance
--- Team Member discount programs, with financing options
--- Free Meal per Shift and 50% discount for Immediate Family
--- Paid Time Off
--- Tuition Reimbursement
--- See a complete list at www.capstonerestaurants.com/careers
Capstone Restaurant Group - A place where People, Hospitality &
Integrity are Valued!!!
People are what drives our organization; without great people, we
will not succeed. We will not get to the top, the Capstone, without
our people achieving new heights!
Hospitality is providing a welcoming feeling to our guests. It's
warm, it's friendly, it's a sincere appreciation that the Guest has
chosen our restaurant!
Integrity is critical for all of our Team Members. We must be
honest, we must be sincere, we must be consistent and fair. We must
operate by doing the right thing!
We are always searching for talented Team Members, at all levels,
that are interested in growing with us and are excited to provide
our Guests great hospitality, acting with integrity... every visit,
When you join the Capstone Restaurant Group, you will be given the
tools to not only succeed on the job, but we will work with you to
develop your skills to take advantage of the many promotion
opportunities that we offer in all of our markets. We are an equal
opportunity employer who takes pride in our diverse workforce. If
you thrive in a fast-paced environment, where hard work and success
is rewarded, and you are passionate about people, hospitality and
integrity, we want to talk to you!
To learn more about Capstone Restaurant Group, go to
www.capstonerestaurants.com. To learn more about the Hardee's and
Carl's Jr. Franchise, go to www.hardees.com or www.carlsjr.com.
Note: This job description is not intended to be an exhaustive list
of all duties, responsibilities or qualifications with the job.
Capstone Restaurant Group is an equal opportunity employer.
I understand and acknowledge that Capstone Restaurant Group is an
independently owned and operated franchisee of Carl's Jr.
Restaurants LLC and Hardee's Restaurants LLC and, if I am hired,
Capstone Restaurant Group will be my employer, not Carl's Jr.
Restaurants or Hardee's Restaurants. Further I understand and
acknowledge that Capstone Restaurant Group LLC is not acting as an
agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of
Keywords: Hardees, Asheville , Restaurant General Manager, Executive , Jonesborough, North Carolina
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