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BDC Director

Company: Hireology
Location: Bristol
Posted on: May 27, 2023

Job Description:

At the Friendship Automotive, our customers are friends and our Team Membersare family. In 5 states and 8cities with 18locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group.Voted Automotive News Best Dealerships to Work For 11 years and counting! Are You Ready to Take Your Automotive Industry Career to the Next Level? We'd Like to Meet You. Friendship Automotivehas grown to 15new vehicle franchise locations and employs over 500 people in Tennessee, Virgina, North Carolina, Georgia and West Virginia. Our progressive dealer group has an immediate opening for the BESTAutomotive Professional in the area to manage our DealershipInternet and Phone Operations. Based in Bristol, Tennessee, you will build and oversee a team of representatives assistingcustomers in selecting vehicles, gathering information, and arranging visits to the dealerships. Put your experience, leadership and customer service skills to work with an organization focused on providing a world-class experience to their customers. Duties & Responsibilities

  • Stay up to date with knowledge of sales process, business philosophy, and products
  • Managea team of 10+ agents
  • Ensure department metrics and goals are met in relation to appointments set, appointments shown, and appointsments sold for Internet Inquires andInbound Phone Calls
  • Leverage phone, text, email, and video communications to support customer requests while they are considering vehicles for purchase
  • Hire, evaluate, manage, and coachall department team members
  • Be hands on and lead by example when needed Qualifications
    • Highly motivated self-starter
    • Team building is second nature
    • Management experienceas a creative and flexible leader
    • Automotive industry or call center experience with a proven track record of success is highly preferred
    • Experience in automotive DMS and CRM systems preferred Compensation: We offer a competitive compensation package that includes a salary and bonuses that allow you to have unlimited earnings. In addition, we provide professional development from your hire date and throughout your employment. Our benefits package includesmedical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. Apply for BDC Director First name (required) Last name (required) Email address (required) Phone number (required) I would like to receive updates about my application via SMS Address (required) City (required) State/Province Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Other Information Why do you think this position is a good fit for you? What questions or concerns do you have about this role? (optional) Do you have a legal right to work for any employer in the United States? Select Signature and VerificationI certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying. undefined (required) Date: 5/12/2023 Please contact us if you would like to better understand our data collection and usage policies.

Keywords: Hireology, Asheville , BDC Director, Executive , Bristol, North Carolina

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