Cell Therapy Account Manager (CTAM), Tennessee
Company: Disability Solutions
Location: Knoxville
Posted on: May 3, 2024
Job Description:
Working with UsChallenging. Meaningful. Life-changing. Those
aren't words that are usually associated with a job. But working at
Bristol Myers Squibb is anything but usual. Here, uniquely
interesting work happens every day, in every department. From
optimizing a production line to the latest breakthroughs in cell
therapy, this is work that transforms the lives of patients, and
the careers of those who do it. You'll get the chance to grow and
thrive through opportunities uncommon in scale and scope, alongside
high-achieving teams rich in diversity. Take your career farther
than you thought possible.Bristol Myers Squibb recognizes the
importance of balance and flexibility in our work environment. We
offer a wide variety of competitive benefits, services and programs
that provide our employees with the resources to pursue their
goals, both at work and in their personal lives. Read more:
careers.bms.com/working-with-us .This territory includes: Nashville
and Knoxville, TNPosition SummaryBMS is making a commitment to
become a world leader in cellular therapy. Cellular therapy
represents a significant advancement in the treatment of
hematologic malignancies. BMS will leverage its unique
capabilities, building from over 20 years of involvement in cell
therapy and strategic collaborations.The Cell Therapy Account
Manager is an individual contributor role responsible for achieving
commercial success within the treatment sites through excellence in
account planning, execution, and collaboration with all
stakeholders to provide a seamless and differentiated patient
experience. The Cell Therapy Account Manager will serve as the main
point of contact for the CAR T treatment sites and lead the
development of the site-specific account plans coordinating the
deployment of resources tailored to meet the customer needs. For
this position, the company seeks a highly engaged team player with
strong entrepreneurial skills who can establish our CAR T therapies
to be highly successful in the cellular therapy marketplace. Key
Relationships Reports to: Area Business Manager, U.S. Cell Therapy
National Account ManagementThe position is field based.Key
Responsibilities
- Responsible for assessing, cultivating, and managing customer
relationships across a broad set of stakeholders within assigned
accounts to ensure achievement of commercial objectives for the
launches in cellular therapy.
- Responsible for the development of a customized site-specific
account plan coordinating the deployment of resources to meet the
customer needs and ensure a seamless and differentiated customer
experience.
- Serve as the main point of contact for designated accounts and
collaborate with cross-functional partners to create a streamlined,
organized interface between account stakeholders and all field
facing colleagues.
- Navigate complex account environments and understand the
needs/issues of account stakeholders at all levels and drive to
solutions that address the needs.
- Collaborate and communicate regularly with cross-functional
partners to support the referral of appropriate patients to the
treatment centers.
- Maintain and continuously develop both disease and product
specific knowledge.
- Actively gains customer insights and provides timely feedback
to cross-functional partners and Area Business Manager regarding
account business trends, changes in the therapeutic landscape,
performance, industry issues and business opportunities and
risks.
- Ensure compliance with all laws, regulations and policies that
govern the conduct of cell therapy activities.
- This position requires the ability to drive within their
assigned territory by automobile (and in some territories to travel
by airplane).Qualifications & Experience Required:
- 7+ years of sales experience, marketing, and/or commercial
experience required with 5+ years in Hematology/Oncology
- Key account management strategy - experience working in large,
complex accounts, identifying influential stakeholders, and working
with them to better serve patients
- Customer service oriented - quick responses, highly reliable,
excellent follow up
- Demonstrated ability to effectively partner with leadership and
key cross-functional partners across the internal organization in
order to implement key account strategies
- High degree of technical expertise and business acumen
- Strong analytical, consulting, and business planning skills
necessary to execute on key strategic imperatives
- Excellent written and verbal communication skills including an
effective presentation style to connect with diverse groups of
customers
- Thorough understanding of U.S. compliance guidelines
- Ability to work independently and travel as needed (up to
50%)
- Valid driver's license
- Bachelor's Degree or equivalentQualifications & Experience
Preferred:
- Experience in hospital sales, academic and community setting
preferred
- Buy and bill reimbursement experience preferredCritical
Competences for SuccessResults orientation - A result oriented
individual, with a participative, high-energy style, strong
personal work ethic, intense focus on results and a bias toward
action. Establishes clear expectations, objectives, and priorities.
Sets aggressive but achievable goals and consistently delivers.
Diligently monitors progress and proactively addresses variances.
Highly decisive and action oriented.Collaboration skills - A top
class team player. Works effectively in a team-based organization,
collaborates cross-functionally and builds alignment around goals
and objectives. Shares, circulates information. Readily builds
consensus and achieves agreement on key initiatives and priorities.
Will be able to point to previous success maximizing the
communication requirements and productivity of a fast-growing
leader company.Other Personal Characteristics
- Integrity - Possesses unquestioned integrity and strong
business ethics. Demonstrates a firm commitment to the company's
beliefs, values and organizational goals. Committed to making a
positive contribution to the organization. Has the reputation and
record of achievement to establish trust and credibility with
peers, subordinates, collaboration partners, and external
constituents.
- Strategic capabilities - Able to devise a long-term vision,
based on a thorough understanding of industry trends and
opportunities. Manages an effective planning process. Demonstrates
creativity and effectiveness in addressing major strategic
challenges.
- Analytical and problems solving skills - Adept at using
advanced analytical techniques, tools and financial models to
assess issues. Able to rapidly identify issues, develop and
effectively implement solutions. Demonstrates personal flexibility
and adaptability to operate effectively in changing environments
and fluid markets.
- Communication skills - Excellent communication and
interpersonal skills. Effectively leads meetings. Strong
presentation skills in both small and large group setting.
Excellent listener; seeks broad input and feedback; frequent and
effective follow-up.
- Highly intelligent - A focused thinker with superior analytical
skills. A quick study in new situations. Strong planning and
implementation skills. If you come across a role that intrigues you
but doesn't perfectly line up with your resume, we encourage you to
apply anyway. You could be one step away from work that will
transform your life and career. Uniquely Interesting Work,
Life-changing CareersWith a single vision as inspiring as
Transforming patients' lives through science--- , every BMS
employee plays an integral role in work that goes far beyond
ordinary. Each of us is empowered to apply our individual talents
and unique perspectives in an inclusive culture, promoting
diversity in clinical trials, while our shared values of passion,
innovation, urgency, accountability, inclusion and integrity bring
out the highest potential of each of our colleagues.On-site
ProtocolPhysical presence at the BMS worksite or physical presence
in the field is a necessary job function of this role, which the
Company deems critical to collaboration, innovation, productivity,
employee well-being and engagement, and it enhances the Company
culture.BMS is dedicated to ensuring that people with disabilities
can excel through a transparent recruitment process, reasonable
workplace accommodations/adjustments and ongoing support in their
roles. Applicants can request a reasonable workplace
accommodation/adjustment prior to accepting a job offer. If you
require reasonable accommodations/adjustments in completing this
application, or in any part of the recruitment process, direct your
inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/
eeo -accessibility to access our complete Equal Employment
Opportunity statement.BMS cares about your well-being and the
well-being of our staff, customers, patients, and communities. As a
result, the Company strongly recommends that all employees be fully
vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest
and conviction records, pursuant to applicable laws in your
area.Any data processed in connection with role applications will
be treated in accordance with applicable data privacy policies and
regulations.#LI-RemoteIf you come across a role that intrigues you
but doesn't perfectly line up with your resume, we encourage you to
apply anyway. You could be one step away from work that will
transform your life and career. Uniquely Interesting Work,
Life-changing CareersWith a single vision as inspiring as
Transforming patients' lives through science--- , every BMS
employee plays an integral role in work that goes far beyond
ordinary. Each of us is empowered to apply our individual talents
and unique perspectives in an inclusive culture, promoting
diversity in clinical trials, while our shared values of passion,
innovation, urgency, accountability, inclusion and integrity bring
out the highest potential of each of our colleagues.On-site
ProtocolPhysical presence at the BMS worksite or physical presence
in the field is a necessary job function of this role, which the
Company deems critical to collaboration, innovation, productivity,
employee well-being and engagement, and it enhances the Company
culture.BMS is dedicated to ensuring that people with disabilities
can excel through a transparent recruitment process, reasonable
workplace accommodations/adjustments and ongoing support in their
roles. Applicants can request a reasonable workplace
accommodation/adjustment prior to accepting a job offer. If you
require reasonable accommodations/adjustments in completing this
application, or in any part of the recruitment process, direct your
inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/
eeo -accessibility to access our complete Equal Employment
Opportunity statement. BMS cares about your well-being and the
well-being of our staff, customers, patients, and communities. As a
result, the Company strongly recommends that all employees be fully
vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest
and conviction records, pursuant to applicable laws in your
area.Any data processed in connection with role applications will
be treated in accordance with applicable data privacy policies and
regulations.
Keywords: Disability Solutions, Asheville , Cell Therapy Account Manager (CTAM), Tennessee, Executive , Knoxville, North Carolina
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