the smart solution for Asheville jobs

Area Service Manager (TRANE)

Company: Ingersoll Rand
Location: Asheville
Posted on: January 8, 2019

Job Description:

At Ingersoll Rand we're passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands-including Club Car -- , Ingersoll Rand -- , Thermo King -- , Trane -- , American Standard -- Heating & Air Conditioning and ARO -- - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit . Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans. Job Summary: This position is responsible for providing the leadership for all activities from the installation of new equipment or implementation of a services contract through lifetime connectivity with that customer.Processes within that oversight include support of sales through contract pricing on parts and service, field service coordination, management of technicians, invoicing and collections, and customer satisfaction. Responsibilities: Collaborate with sales on contract pricing of parts and services to maintain and enhance profitable service operations. Oversee the service coordination function to respond efficiently to customers, ensure technicians training and skill level is appropriately balanced to service customers, and leverage resources across the district.This includes emergency repair (break /fix), regular maintenance contracts, scheduled work and upgrades, installations, replacement components (parts), and long-term service agreements (Package Care). Effectively attract, coach, counsel, train and develop all service employees.Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process and technical skills, to the highest degree possible. Proactively build the technician pipeline externally and strategically manage your technician workforce to prevent resource gaps. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team.Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites. Visit customers on a regular basis to build relationships and provide solutions. Participate in local associations or groups to build external awareness and network. Qualifications: Bachelor's Degree strongly preferred in Engineering, Technical, Marketing or Business. Technical capabilities are a plus. Leadership skills are essential. Individual must be able to manage an hourly technical workforce, including remote employees, as well as salaried office staff. Work is completed through other employees, so this person must excel at hiring, developing, training, coaching, leading and motivating a diverse workforce for optimal results. Profit & Loss experience is critical. Individual must have a minimum of 3-5 years (minimum prior experience) in managing teams of people, processes, and budgets in a customer facing role. Experience in an industrial service business setting is a plus. A strategic business mindset is important. This individual must be able to support the DGM in creation of a strategic business plan for growing the business through services. Valid US Driver's License and acceptable driving record required. We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. If you share our passion for inspiring progress-for bringing about bold shifts in how people, economies and societies operate-then you belong with Ingersoll Rand. Progress begins with you. service manager service manager service manager service manager

Keywords: Ingersoll Rand, Asheville , Area Service Manager (TRANE), Executive , Asheville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Finance Manager
Description: Mills Auto Group is looking for F I managers to join our group.Our automotive group is looking for high performing finance managers. We are a 12 year old privately held auto group that is growing and (more...)
Company: Mills Auto Group
Location: Hickory
Posted on: 01/23/2019

Description: STORE MANAGER CANDIDATE in GREENVILLE, SC- Dollar General Company Overview Dollar General NYSE: DG is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers (more...)
Company: Dollar General
Location: Greenville
Posted on: 01/23/2019

Chief Financial Officer
Description: As a member of the senior leadership team, the Chief Financial Officer will be responsible for driving Company's overall financial and business objectives, financial strategies, fiscal vision, plans and (more...)
Company: Healthcare/Hospitals/Clinics, Knoxville, TN
Location: Knoxville
Posted on: 01/23/2019

Description: IMMEDIATE NEED - WMI seeks for one of its clients a Lead/Senior Materials Testing Engineer. You will manage and perform geotechnical and field testing services projects for both public and private sector (more...)
Company: Berk Executive Search
Location: Gastonia
Posted on: 01/23/2019

General Manager / Restaurant Manager
Description: General Manager br At Golden Corral, we know that successful people are the foundation of our culture of excellence. We hire managers with the talent, integrity, and passion to promote our Caring Culture. (more...)
Company: Golden Corral
Location: Knoxville
Posted on: 01/23/2019

VP of Development - Own a Franchise
Description: VP of Development: Make a smarter
Company: Franchise Career Advisors
Location: Knoxville
Posted on: 01/23/2019

Quality Manager
Description: Well-establish xA0 and successful xA0 manufacturing company in the greater xA0 Knoxville area has
Company: Job Juncture
Location: Knoxville
Posted on: 01/23/2019

Western North Carolina seeking Pain Management trained Physician in a
Description: Western North Carolina seeking Pain Management trained Physician in a highly requested area Hospital Employed with generous
Company: National Health Partners
Location: Asheville
Posted on: 01/23/2019

Sales Manager
Description: Sales Manager - Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction (more...)
Company: D.R. Horton, Inc.
Location: Greenville
Posted on: 01/24/2019

Healthcare Sales Manager / Sales Representative / Sales Associate
Description: TEAM ROTHSCHILD HIRES ONLY INDIVIDUALS THAT CAN BE TRAINED TO BECOME TOP 4 SALES PRODUCERS Team Rothschild Average 1st Year Income for 12/31/2018: 103,707 HOW TO APPLY FOR A POSITION: Your next step (more...)
Company: Buffett Senior Healthcare
Location: Knoxville
Posted on: 01/24/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Asheville RSS job feeds