Medical Office Manager
Company: Forum Health LLC
Posted on: January 15, 2022
The Medical Office Manager position is a critical role for the
medical practice. This position supports a wide range of human
resource functions by providing front line response, oversight of
daily non-clinical practice operations, and the patient flow of the
designated practice. The Medical Office Manager engages in
leadership decisions to ensure the continued delivery of
high-quality patient care and engagement while maintaining a state
of profitability and growth, and compliance with governmental
regulations. This position is responsible for the management of
office administrative personnel and engagement with office medical
Requirements include a bachelor's degree in health care
administration, business administration, or a related field, a
minimum of 5 years of experience, 2 years in a supervisory or
management position, and excellent communication and people skills.
Preference will go to candidates with over 6 years of experience,
knowledge, and experience in all aspects of billing, regulations
related to Medicare, Medicaid, and commercial insurance, and HIPAA
and labor law. A passion for customer service and living a life
dedicated to health & wellness a plus
Duties and responsibilities include the following . Other duties
may be assigned.
Responsible for the financial management and financial performance
of the medical practice to maintain a state of profitability and
Responsible for the day-to-day operations of the medical
Supervises and ensures adherence to Company culture, policies,
procedures, and standards regarding quality assurance, customer
service, registration, financial counseling, productivity,
confidentiality, data entry, record retention, charting, billing
and collection, cash posting, and the physical facility.
Maintains efficient patient care flow through a team approach by
planning and implementing customer and staff scheduling in
conjunction with clinical staff leadership.
Oversees appropriate scheduling of customer visits and smooth,
efficient clinic flow to maintain financial integrity and stability
of the practice operation.
Accountable for internal and external customer service, including
troubleshooting when there is a complaint, and proactive process
Develops and maintains productive relationships through effective
and timely communication.
Responsible for holding staff accountable for data accuracy and
productivity, efficient workflow, measuring indicators and
analyzing processes to improve practice performance.
Assists in the recruitment, onboarding, performance evaluation, and
offboarding process of staff to build and maintain a
Supervises inventory, ordering and control of all medication,
supplies, and equipment needed to deliver practice services.
Ensures compliance with all federal, state and local regulations
related to the operations of the medical practice.
Ensures compliance with HIPAA, OSHA, labor laws, and
confidentiality policies in dealing with customers and staff.
Coordinates internal and external meetings and conference
Analyzes data from practice to evaluate for trends in growth and
Recommends and develops new approaches, policies, and procedures to
continually improve the efficiency of the practice and the services
Travel as needed to meet business objectives (estimated travel up
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Keywords: Forum Health LLC, Asheville , Medical Office Manager, Healthcare , Asheville, North Carolina
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