Oak Ridge HealthLink 901 Nursing Care Coordinator

Company: Helen Ross McNabb Center
Location: Oak Ridge
Posted on: May 13, 2025

Job Description:

Oak Ridge HealthLink 901 Nursing Care CoordinatorHelp Others, Make a Difference, Save a Life.Do you want to make a difference in people's lives every day?Or help people navigate the tough spots in their life?And do it all while working where your hard work is appreciated?You have a lot of choices in where you work---make the decision to work where you are valued!Join the McNabb Center Team as the Oak Ridge Healthlink Nursing Care Coordinator today!The Oak Ridge Healthlink Nursing Care Coordinator Duties: Responsible for the clinical oversight of a minimum caseload of 250 patients. The HL RN Care Coordinator functions as the primary leader of all treatment teams, maintains contact with all external providers, coordinates medical care between providers (including external medical providers, specialists, pharmacy) and delegates care coordination, as clinically appropriate, to care coordinators.JOB PURPOSE/SUMMARYSummary of role of team: The Health Link Program, by virtue of the persons it serves, represents a place where the Center's vision is lived out on a day-to-day basis. The severe and persistently mentally ill (SPMI) population truly embodies the poorest of the poor and the sickest of the sick. Therefore, it is the philosophy of the Health Link Program to live up to this vision by reaching out to the SPMI, regardless of what situation they are in or where they are and open a door of stability through mental health treatment. Health Link services are team-based, and services are provided by Bachelor Level Care Coordinators and RN Care Coordinators. These teams are designed to effectively coordinate health care services for TennCare members with the highest behavioral health needs. Health Link services are directed toward recovery and self-management of mental illness and provide the consumer/family an opportunity to improve their quality of life. Health Link services may be provided in the community or the office in settings that are accessible and comfortable to the consumer/natural support; frequency of contact is based on clinical need. Cultural and ethnic factors are taken into consideration in the delivery of these services. The services delivered by Health Link staff members are not time-limited but are designed according to the needs of the individual being served.Summary of position: The Health Link RN Care Coordinator is responsible for the clinical oversight of a minimum caseload of 250 patients. The HL RN Care Coordinator functions as the primary leader of all treatment teams, maintains contact with all external providers, coordinates medical care between providers (including external medical providers, specialists, pharmacy) and delegates care coordination, as clinically appropriate, to care coordinators. In addition, the RN HL Care Coordinator oversees the quality of HL services and ensures that quality metrics are being met. He/she will be responsible for providing health promotion, prevention and wellness management to patients. This position is also responsible for triaging medical phone calls, may require face to face triage as necessary to divert from ER, and is responsible for monitoring and coordinating post hospital care. The HL RN Care Coordinator will embrace the key values of clinical services: empowerment, normalization, rehabilitation, and continuity of care, as well as to adhere to HRMC policy and procedures.Provides clinical leadership to the HL team. Provides advocacy, linkage, and referral services as needed. Maintains appropriate chart records and completes all documentation in a timely manner. Initiates and updates comprehensive care management plans. Interfaces with MCOs, families, medical providers, courts, school systems and other agencies to coordinate care. Provides health education and prevention for chronic health conditions. Promotes health behaviors and self-care. Serves as a clinical specialist for medication management issues. Leads weekly treatment team meetings. Participates in care planning with medical providers as needed. Triages nurse calls and performs in person assessments as needed. Upholds center policy and procedures, and CARF standards.TYPICAL WORKING CONDITIONS/ENVIRONMENTThis position is an office-based position. Staff members are provided with all equipment necessary to perform their job responsibilities in their assigned office or on the treatment floor of the clinical setting.This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.COMPENSATION: Starting salary for this position is approximately $21.88 - $29.36 /hr based on relevant experience and education.Schedule: This position has a regular schedule of Monday - Friday 8am - 5pm.There is no on-call for this position and employee is off on Center designated holidays. In person daily attendance is essential for this position except in instances of approved time off.Travel: N/AEquipment/Technical Competency: Basic computer skills required; experience with electronic medical record (EMR) preferred.Equipment/Technology: This position does require basic computer skills for timekeeping and use of electronic medical records entry.QUALIFICATIONS - Oak Ridge Nursing Care CoordinatorExperience / Knowledge: Current TN State license as an LPN or RN. Experience in psychiatric nursing and acute care preferred. Must have the ability to present professionally, work within a team format, and have the mental ability to exercise sound, clinical judgment under pressure. Must have the ability to communicate effectively (both oral and written) and possess good time management and organizational skills. Basic computer skills required; experience with electronic medical record (EMR) preferred. Experience with interdisciplinary collaboration and care coordination preferred. Education / License: Nursing degree with course work or experience in the areas of cultural diversity, human development, primary care, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual developmental delays. Candidates with valid Licensed Practical Nurse (LPN) or Registered Nurse (RN) license valid in Tennessee will be considered.Physical/Emotional/Social - Skills/Abilities:Minimal exposure to biological hazards. Frequent exposure to unpleasant odors. Hearing of normal and soft tones. Close eye work. Lifting up to 50lbs. Pushing/pulling up to 250lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.Ability to effectively and ethically coordinate care for children, adults, and/or families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to work within a team format to meet positive goals for adults and/or children and interface with other agencies involved in the ecology of the individual. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills.Location: Anderson County, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.PIb6fa2cb43a79-25660-37593874

Keywords: Helen Ross McNabb Center, Asheville , Oak Ridge HealthLink 901 Nursing Care Coordinator, Healthcare , Oak Ridge, North Carolina