AshevilleRecruiter Since 2001
the smart solution for Asheville jobs

Bilingual Customer Service Representative

Company: LogistiCare
Location: Norton
Posted on: February 25, 2021

Job Description:

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! ModivCare is looking for optimistic and outgoing individuals to join the team as Customer Service Representatives (CSRs). In this role, you will play a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. If you are highly detail-oriented and thrive in a social atmosphere, we encourage you to apply. Take a step towards furthering your career by joining the ModivCare team! ESSENTIAL JOB FUNCTIONS * Receives and documents customer concerns while ensuring all relevant information is correct * Adheres to and ensures all company policies and procedures * Maintains an acceptable attendance and tardiness record * Ensures accurate trip data input * Demonstrates personal commitment to producing high quality work * Refers unresolved customer grievances to designated department for further investigation and resolution POSITION QUALIFICATIONS Education * High School Graduate or General Education Degree (GED) Skills & Experience * 6+ months contact center experience OR customer service experience with heavy phone volume and data entry preferred * Ability to read, write, and understand English fluently * Ability to accurately type 35wpm or more * Ability to answer a high volume of calls up to 100+ calls per day * Must be fluent in the identified language as required by the job posting (e.g. Russian, Spanish, etc.) We value our team members and realize the importance of benefits for you and your family. ModivCare offers a comprehensive benefits package to include the following: * Medical, Dental, and Vision insurance * Employer Paid Basic Life Insurance and AD&D * Voluntary Life Insurance (Employee/Spouse/Child) * Health Care and Dependent Care Flexible Spending Accounts * Pre-Tax and Post -Tax Commuter and Parking Benefits * 401(k) Retirement Savings Plan with Company Match * Paid Time Off * Paid Parental Leave * Short-Term and Long-Term Disability * Tuition Reimbursement * Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!) ModivCare is an equal opportunity and affirmative action employer. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for open job opportunities. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LogistiCare, Asheville , Bilingual Customer Service Representative, Hospitality & Tourism , Norton, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Manager
Description: Overview: When working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home. You ll be Pleasing People with our made-from-scratch recipes (more...)
Company: Cracker Barrel
Location: Harriman
Posted on: 03/3/2021

Retail Sales
Description: Store Location: US-TN-Harriman Overview: If you re passionate about a great guest experience and true hospitality, this is the role for you Whether you re helping a guest find the perfect gift for their (more...)
Company: Cracker Barrel
Location: Harriman
Posted on: 03/3/2021

Doordash: Delivery Driver - No Experience Needed
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Brasstown
Posted on: 03/3/2021


Cook
Description: Do you have a passion for scratch cooking Can you do multiple things at once with a smile on your face Would you enjoy enriching the lives of seniors If you answered yes to these questions, we want (more...)
Company: Resort Lifestyle Communities
Location: Knoxville
Posted on: 03/3/2021

Delivery Driver / Courier - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Pioneer
Posted on: 03/3/2021

Pharmacy Technician
Description: Job Objectives li In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other (more...)
Company: Walgreens
Location: Pigeon Forge
Posted on: 03/3/2021

CDL Delivery Driver - Bulk
Description: When you work for AmeriGas, you become a part of something BIG Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor (more...)
Company: AmeriGas Propane, Inc.
Location: Walland
Posted on: 03/3/2021

Retail Co-Manager
Description: Job Description Who''s right for the job Someone who can work well in a fast-paced
Company: Hobby Lobby
Location: Maryville
Posted on: 03/3/2021

Restaurant Delivery
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: Jacksboro
Posted on: 03/3/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Pioneer
Posted on: 03/3/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Asheville RSS job feeds