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Assistant Manager - Downtown Area

Company: Express Employment Professionals
Location: Asheville
Posted on: November 23, 2021

Job Description:

Our client, a nonprofit organization in downtown Asheville is looking for a full-time qualified candidate that is passionate about the community to assist the GM with office duties. Work involves composing and typing various correspondence from given information, records or reports and establishing and maintaining files for such records and correspondence; and performing routine bookkeeping for Site Manager.

Responsible for performing general clerical work and assigned duties pertaining to, and in accordance with, federal, local and other applicable laws, rules. The duties listed below illustrate the various types of work that may be performed. Responsibilities include, but are not limited to, the following:

Acts as liaison between the administrative office and residents; responsible for professional relations with all staff, residents, other organizations, and the community at large.
Establishes and maintains resident files; files work orders, correspondence and reports daily; distributes verification forms; follows-up on incomplete verification forms; calculate income; mails all verifications and necessary reports and documents to the appropriate personnel.
Receives residents and the public at the Housing Management Office, determines the problem or concern, records complaints, and directs them; accordingly, assists walk-ins, screens calls, and schedules appointments for the Site Manager; assist Site Manager in lease conferences with prospective move-ins.
Monitors monthly tenant ledgers; review for accuracy; make adjustments as needed; and balance for Site Manager on a periodic basis.
Assists with the scheduling of preventive maintenance and housekeeping inspections; notifies residents of upcoming inspections; and assists with the scheduling of exterminations and notifying residents.
Maintains Housing Management Office key records and key box; order mailbox keys for residents; coordinates the replacement of locks with the U.S. Post Office when necessary; maintains building key records including security systems and access cards; and sign out keys to the building staff.
Prepares legal papers for lease compliance; presents case to Magistrate in the absence of the Site Manager; assists Site Manager on informal hearings with residents; and records and forwards depositions of hearings.
Performs clerical duties necessary in move-ins, move-outs and lease enforcement; types leases, unit evaluation/inspection forms, prepares move-in checklists, finalizes forms, inputs data into system; prepares court lists, court papers, information package folders, etc.
Schedules recertification interviews, advising Site Manager of interview schedules and preparing administrative forms and packets for residents; assisting residents in completing forms, as necessary; verifying accuracy of resident information by comparing them to a computerized database and contacting outside agencies and employers; calculates residents'' rent, notifying residents and supervisor of rent changes, charges, or credits due.
Conducts all verifications of income/expenses/deductions in accordance with HUD's protocol (UIV, third-party written, etc.)

Three Ways To Apply: (choose one)
Resumes may be emailed to jobs.ashevillenc@expresspros.com
Call our office 828-654-8101
Visit our office (1979 Hendersonville Rd. Suite B, Asheville, NC 28803)

If this job sounds like something you'd love to do to and you want to impact the community, we want to hear from you. In fact, we NEED to hear from you!
Since our founding in Western North Carolina, we have helped 3,447 people find permanent careers. We'd be honored to do the same with you!

Keywords: Express Employment Professionals, Asheville , Assistant Manager - Downtown Area, Hospitality & Tourism , Asheville, North Carolina

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