Customer Service Representative
Company: Northern Tool + Equipment
Location: Jonesborough
Posted on: January 15, 2022
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay /
Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided /
Employee Discount - As a Customer Service Agent you'll: Answer
60-80 incoming interactions (phone, email, chat) per day and
identify the type of assistance the customer requires and provide
resolution; Seek support from resources in the Transportation, Drop
Ship, Order Verification and Technical Support teams to provide up
to date information to increase customer satisfaction; Maintain
accurate customer records by updating the information in the ERP
system of record...Hiring Fast > >
Keywords: Northern Tool + Equipment, Asheville , Customer Service Representative, Hospitality & Tourism , Jonesborough, North Carolina
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