Assistant Managers

Company: Ben & Jerry's - Gatlinburg, TN
Location: Gatlinburg
Posted on: February 16, 2026

Job Description:

Job Description Job Description Do you love ice cream and having fun at work? Ben and Jerry's looking for an Operator Apprentice which is our name for full-time Assistant Managers to join our awesome team. The key focus areas of this role are tied to developing your capacity to deliver a World Class Customer and Employee Experience through your actions, to develop and build the Best team possible for your scoop shop through the proper selection, integration, and training processes, and provide you the detailed mentorship, development plan, knowledge base, and support to ensure you fully understand what it takes to deliver on our expectations to Achieve Excellence in our scoop shops as we prepare you in your development journey for more responsibility. Salary: $17.00 - $20.00 per hour Accountabilities of an Operator Apprentice’s (Assistant Manager): * Full time presence with open availability, which includes nights, weekends and holidays * Assist the General Manager with the business plan for the scoop shop including sales targets, margin goals, payroll, operating costs, occupancy expenses, and inventory and cost of goods management execution * Participate in all processes to sustain the proper staff levels to operate the business while supporting the integration, training, development and record keeping for each team members journey * Influence a motivating work environment that actively encourages and supports employee involvement with an eye towards possible job advancement that is aligned with each team members aspirational goals * Coach and lead the team to the importance of all store policies, procedures, and standards * Follow all systems and procedures outlined in our Operating System Manual to ensure the accuracy of all financial transactions * Learn what full accountability for the weekly, monthly and quarterly financial reporting requirements entails, which includes recording department sales, department cost of goods, and payroll analysis * Manage the procurement all orders for accuracy and organization and proper storage of all on-site inventories Job opportunities as Assistant Manager are generally offered as full time restaurant job. Prior experience in one of the following roles and brands is highly desirable: shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manage or other part time restaurant job at: Ben & Jerry's, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger. Requirements/Responsibilities Assistant Manager Requirements: * Ideal Assistant Manager candidates will have previous leadership experience and are eager to join a close-knit family, loves to have fun and is ready to learn how to run a successful store * Also, must have a sense of community, and enjoy volunteering for local non-profits * Be able to stand on your feet for long periods of time * Be able to push, pull, lift and carry 20lbs without assistance * Be able to provide respectful customer service * Open Flexibility: able to work Days/Nights/Weekends/Holidays Job opportunities as Assistant Manager are generally offered as full time restaurant job. Prior experience in one of the following roles and brands is highly desirable: shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manage or other part time restaurant job at: Ben & Jerry's, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Keywords: Ben & Jerry's - Gatlinburg, TN, Asheville , Assistant Managers, Hospitality & Tourism , Gatlinburg, North Carolina