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Inn Room Attendant - Full Time

Company: The Biltmore Company
Location: Asheville
Posted on: December 5, 2018

Job Description:

Job Details Description Year Round/ Full Time: a position averaging 35 hours a week. The Room Attendant will maintain and clean guest rooms and other areas within the Inn on Biltmore Estate according to established departmental standards while offering exceptional guest service. Duties include: upkeep and presentation of rooms, the Guest Cottage, and other locations as assigned; dusting, vacuuming, polishing furniture, and sanitizing bathrooms; and responsibility for amenity replenishments. Duties may also include deep cleaning projects and/or floor care within areas as required. Requirements Previous experience in a similar custodial/janitorial/housekeeping position is strongly preferred. The ideal candidate will have had six (6) months of previous housekeeping experience in an upscale/luxury hotel or resort. Commitment to delivering world class guest service and the ability to work successfully as part of a dynamic, guest-service oriented team. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy. Strong organizational and time management skills. Ability to handle/operate safely small commercial cleaning equipment, chemicals, solutions, and treatments. Ability to be proactive and take initiative as appropriate. Should be able to anticipate and understand guest needs. Ability to work independently and under deadlines, and exercise good judgment. Physical Requirements: Lift, carry, push and pull 25-50 pounds frequently. Ability to climb stairs and ladders. Endure various physical movements throughout work areas and over duration of work shift such as kneeling, bending, stooping, reaching overhead, etc. Ability to work in an environment that may include: Variable conditions and noise levels Outdoor environments with fluctuations in temperature and weather conditions Exposure to fumes, dust and chemicals, moving mechanical parts Biltmore recognizes START Hospitality Skills training, American Hotel & Lodging, and Career Readiness certifications. Qualifications 0" style"display: none;"> Skills 0"> 0"> 0" style"display: none;"> Behaviors 0"> 0"> : 0" style"display: none;"> Motivations 0"> 0"> : 0" style"display: none;"> Education 0"> 0"> 0" style"display: none;"> Experience 0"> 0"> 0" style"display: none;"> Licenses & Certifications 0"> 0">

Keywords: The Biltmore Company, Asheville , Inn Room Attendant - Full Time, Hospitality & Tourism , Asheville, North Carolina

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