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Student Accounts Technician/Cashier

Company: University of North Carolina at Asheville
Location: Asheville
Posted on: May 17, 2019

Job Description:

Posting Details Position Information Posting Number S0316 Classification Title Administrative Support Specialist Overall Position Competency Journey Working Title Student Accounts Technician/Cashier Position Number 000100 FLSA Non-Exempt NC Salary Grade Equivalency 61 (For employment/re-employment priority purposes only) Recruitment Range $30,000-$32,500 Position Summary The UNC Asheville Student Accounts Office seeks to provide a high level of support to the University and its stakeholders that is competent, approachable, reliable, empathic, and responsive. The Student Accounts team is responsible for representing these pillars in both attitude and action. The Student Accounts Technician/Cashier directly communicates with students and their families, providing information concerning tuition and fees, student billing, payment, registration, etc. This position is also responsible for receipting payments to the University and providing customer service to the campus community regarding the receipt and processing of those funds. Duties of this position will include: Communicating with students and the campus community in person, over the phone, and through email correspondence. Posting charges for special programs and sending updated bills to students. Maintaining collections process including generating collection letters and submitting accounts to collection agencies and monitoring repayment agreements. Providing backup for the Cashier in receiving and recording student payments and University receipts, balancing receipt books, certifying receipts to the state, and processing bank deposits. Reconciling bank accounts, student accounts, and general ledger funds. Division Administration and Finance Department Administration and Finance - Office of the Vice Chancellor Full-Time / Part- Time Full-Time Months per Year 12 Months Time Limited Position No If time-limited, length of assignment Not Applicable Minimum Education/Experience/Skills High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Preferred Education/Experience/Skills An Associate's degree in business or accounting is preferred or equivalent combination of training and experience. The preferred candidate is customer service oriented, demonstrates excellent verbal and written communication and interpersonal skills, is highly proficient with computer software applications including MS Office and Google Applications, and is a proactive problem solver. The Cashier must be able to work independently with a high level of professionalism, be well organized, flexible, and be able to manage and meet demanding deadlines. Candidates who have experience with the Ellucian Banner System and/or more than two years of cashier experience in higher education are strongly preferred. The ideal candidate excels in: Maintaining accuracy while processing large amounts of data. Prioritizing tasks and manage workflow so that daily deadlines are met and reports are completed timely. Receiving, accounting for and disbursing cash. Maintaining, verifying, and coordinating cash accounting records from a variety of sources. Work Schedule and Hours Typically, 8:00a.m-5:00p.m. Monday-Friday. Some evening and weekend hours during peak periods. Competency Profile http://oshr.nc.gov/state-employee-resources/classification-compensation/comp-profiles Posting Detail Information Special Instructions Summary Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice. Posting Date 05/13/2019 Closing Date 05/24/2019 Open Until Filled No Supplemental Questions Required fields are indicated with an asterisk (). How did you hear about this employment opportunity? UNC Asheville website The Chronicle of Higher Education Higher Ed Jobs Indeed Inside Higher Ed Job Target LinkedIn Local Jobs NC Works Online (formerly Employment Security) UNC System website (northcarolina.edu) The Urban News Twitter Western North Carolina Diversity Engagement Coalition Other What is the highest degree you currently hold? High School diploma or equivalent Associate's Bachelor's Master's Doctoral or equivalent or higher In which of the following areas do you have experience? (Do not answer here; go to the next question.) (Open Ended Question) Ellucian Banner Yes No Google applications (email, calendar, documents, etc.) 5 (Advanced) 4 3 (Proficient) 2 1 (Beginner) Microsoft Office Suite 5 (Advanced) 4 3 (Proficient) 2 1 (Beginner) Applicant Documents Required Documents Cover Letter Resume Optional Documents Other Documents

Keywords: University of North Carolina at Asheville, Asheville , Student Accounts Technician/Cashier, Hospitality & Tourism , Asheville, North Carolina

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