Client Service Representative/ HR Specialist
Company: Interim Home Healthcare
Location: Flat Rock
Posted on: April 9, 2021
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Job Description:
Job DescriptionInterim Healthcare of Asheville, NC is now hiring
a Client Service Representative/ HR Specialist Monday through
Friday 8:00am-5:00pm! General Purpose: To provide continuous
improvement of the total quality of the branch/office as it relates
to assisting the Client Service Supervisor (or designee) with the
office operations and the scheduling of patients/clients requiring
unlicensed care. Essential Functions: * Assists the Client Service
Supervisor (or designee) in establishing and monitoring compliance
with quality and operations standards. * Receives referral calls,
documents job orders, assists in staffing orders with qualified
personnel, and/or organizes/reorganizes job schedules for home care
personnel. * Verifies client insurance. * Creates files for
patients/clients and ensure paperwork is kept up to date. * Assists
with marketing, payroll and/or collection functions, as needed. *
Ensures all assigned office functions are completed in compliance
with federal, state, local laws and JCAHO regulations as well as
all policies, procedures, and standards of Interim HealthCare. *
Promotes agency through education to prospective and existing
patients/clients. * Provides input to management on improving
processes and procedures, developing recognition and reward
programs, and becoming more cost and time efficient. * Completes
other assignments as requested and assigned. * May have access to
personal health information ("PHI") necessary to fulfill the above
duties and responsibilities. Access to use and ability to disclose
PHI is further defined by each organization/department. *
Processing applications. * Onboarding/orientation. Minimum
Education & Experience Requirements: * Associate Degree or
equivalent years of training or work experience. * One (1) year
experience in healthcare, temporary help, or related industry.
Knowledge, Skills & Abilities Required: * Proven organizational
skills and detail orientation. * Ability to multi-task, work under
pressure with changing priorities and short deadlines, and
effectively handle a heavy workload. * Ability to effectively
communicate, both orally and in writing, with clinical and
non-clinical personnel. * Proficient in current company software
programs. Working Conditions & Physical Effort: * Work is normally
performed in a typical interior/office work environment. * Ability
to work flexible schedule and/or evening hours as needed. * Ability
to sit in front of CPU for long periods of time. * Physical
activity is sedentary and may require occasional lifting or
carrying up to 10 lbs.
Keywords: Interim Home Healthcare, Asheville , Client Service Representative/ HR Specialist, Human Resources , Flat Rock, North Carolina
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