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Client Service Representative/ HR Specialist

Company: Interim Home Healthcare
Location: Flat Rock
Posted on: April 9, 2021

Job Description:

Job DescriptionInterim Healthcare of Asheville, NC is now hiring a Client Service Representative/ HR Specialist Monday through Friday 8:00am-5:00pm! General Purpose: To provide continuous improvement of the total quality of the branch/office as it relates to assisting the Client Service Supervisor (or designee) with the office operations and the scheduling of patients/clients requiring unlicensed care. Essential Functions: * Assists the Client Service Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards. * Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel. * Verifies client insurance. * Creates files for patients/clients and ensure paperwork is kept up to date. * Assists with marketing, payroll and/or collection functions, as needed. * Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare. * Promotes agency through education to prospective and existing patients/clients. * Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient. * Completes other assignments as requested and assigned. * May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department. * Processing applications. * Onboarding/orientation. Minimum Education & Experience Requirements: * Associate Degree or equivalent years of training or work experience. * One (1) year experience in healthcare, temporary help, or related industry. Knowledge, Skills & Abilities Required: * Proven organizational skills and detail orientation. * Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload. * Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel. * Proficient in current company software programs. Working Conditions & Physical Effort: * Work is normally performed in a typical interior/office work environment. * Ability to work flexible schedule and/or evening hours as needed. * Ability to sit in front of CPU for long periods of time. * Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.

Keywords: Interim Home Healthcare, Asheville , Client Service Representative/ HR Specialist, Human Resources , Flat Rock, North Carolina

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