Student Affairs IT System Administrator
Company: University of North Carolina Asheville
Posted on: May 26, 2023
UNC Asheville Overview
Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. Staff members are encouraged to take an active role to engage in the institution's efforts in promoting diversity and inclusion throughout the workplace. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.
Student Affairs IT System Administrator
$63,000 - $68,000
Work Schedule and Hours
Typical office hours are Monday-Friday from 8:00 a.m. to 5:00 p.m. Due to the nature of this position work on weekends or evenings may be occasionally necessary to assist with software or technology issues after hours to ensure the best experience for students.
Full-Time / Part-Time
Months per Year
The Student Affairs IT System Administrator (Admin) has primary responsibilities for providing IT systems guidance, project management, business analysis and change management expertise and infrastructure support for the Student Affairs Division. The Student Affairs IT System Admin will work collaboratively between Student Affairs teams and the ITS department to manage IT projects and ensure systems are running optimally to best benefit the student experience.
The employee in this position works closely with business products and systems that are essential to the daily operations of UNC Asheville Student Affairs. This position will be responsible for maintaining all vendor systems, custom developed systems/solutions, and creating new solutions as needs are identified, and integrating existing "off the shelf" systems with each other and the aforementioned custom solutions to better support the technology needs of Student Affairs. This position collaborates in the design, development, implementation, and maintenance of division systems to support work processes. This position will serve as hands on IT support and will be responsible for the maintenance, functionality, security, configuration, troubleshooting, and reliable operation of technology systems, assist in installation of hardware and software, and participate in research and development to continuously improve, document, and keep up with the IT needs that impact the student experience. The ability to understand various systems and serve as a connection between the end user, IT staff, and system vendors is a critical function of this position.
The Student Affairs IT Administrator will collaborate with fellow Student Affairs staff to evolve their strategic technology use and application as a shared responsibility to provide effective and efficient services to our students.
Specific day to day responsibilities may include but are not limited to the following:
This position will be expected to secure and handle sensitive and/or confidential information.
Bachelor's degree and two years of experience in IT project management or technical project management related work; or a Master's degree an equivalent experience. All degrees must be from an appropriately accredited institution.
Bachelor's degree in computer science, business administration, or closely related degree and three to five years of experience in IT work or a Master's degree and equivalent experience. Prior experience as a business analyst/systems analyst would also be helpful in this role. Prior experience in a University setting.
Experience collaborating with technical and non-technical staff to complete tasks and projects.
Excellent communication and interpersonal skills. Ability to interpret technological and system information between end users, vendors, and ITS staff.
Strong attention to detail.
Prior experience with any of the following software/systems/platforms or the ability to quickly become knowledgeable of the following:
Special Instructions to the Applicant
Applications will be accepted until the position is filled. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned.
Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution.
If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.
Open Until Filled
Keywords: University of North Carolina Asheville, Asheville , Student Affairs IT System Administrator, IT / Software / Systems , Asheville, North Carolina
here to apply!