TMC Tech III
Company: Apidel Technologies
Location: Knoxville
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Transportation Management Center
Technician 3 (TMC Tech III) Transportation Management Center
Technician 3 also called TMC Tech III - is an advanced technician
position that will work indoors and on-site in a control room
environment to monitor roadways via closed circuit cameras (CCTV)
and to ensure the safe and efficient movement of traffic. They will
be tasked with managing scheduled and unscheduled traffic
incidents, and dispatching responders accordingly by utilizing
Intelligent Transportation Systems devices. The initial contract
will be for 6 months but is subject to extension upon good
performance. This requisition is for a resource to work evening
shift: Tuesday - Thursday from 2:30 PM to 12:00 AM Friday from 2:30
PM to 11:30 PM Duties of the position: To perform functions with
minimal supervision and to follow established procedures. To
identify the more complex issues and defer those to a supervisor.
To operate various computer-based traffic management systems to
manage traffic and incidents on roadways and improve traffic
conditions. To monitor roadways via traffic surveillance cameras
and detection systems. To monitor all traffic devices and computer
equipment associated with the system. To maintain advanced
knowledge on the operation of all traffic equipment, computers and
software associated with the traffic systems. To become familiar
with the roadways and to understand the purpose and location of
traffic devices. To communicate with multiple agencies to
coordinate resources for incidents that may affect regional travel.
To perform other duties as assigned. Qualifications and Experience:
Customer Service experience (highly preferred) Experience
contributing within a team environment Solid communication skills
Basic computer knowledge Operational knowledge of MS Office and MS
Outlook Dispatch or call center experience (highly preferred)
Keywords: Apidel Technologies, Asheville , TMC Tech III, IT / Software / Systems , Knoxville, North Carolina
