Level 2 Technician
Company: TeamLogic IT, Rock Hill, SC
Location: Fort Mill
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description Benefits/Perks Join a Fun &
Dynamic Culture! We believe work should be engaging, collaborative,
and full of energy. Fitness-Focused Workplace We encourage both
physical and mental well-being with team activities. Growth &
Development We invest in your personal and professional growth
through ongoing learning opportunities. Work-Life Balance We
understand the importance of flexibility and encourage a healthy
balance between work and personal life. Creative & Innovative Space
Bring your ideas to life in an environment that values innovation
and fresh thinking . SPIFs - Opportunity for special performance
incentive funds (SPIFs) for sales contributions Paid Time off Bonus
based on performance. Company Parties Free Uniforms Training &
development Requirements: College diploma or university degree in
Computer Science or 5 years equivalent work experience Prior
experience in MSP is required Microsoft Office 365, Azure, AD
administration experience is required Server administration via
Active Directory, File & Print services, DNS, DHCP. Experience in
Server administration, DNS, DHCP. Knowledge and understanding of
networking devices including firewalls (Sophos, Sonicwall, UDM Pro)
Proven experience working with Endpoint Detection and Response
(EDR), Managed Detection and Response (MDR), and log analytics/SIEM
platforms Valid Driver's License and ability to drive to customer
locations when required Self-motivated and driven for excellence in
customer experience Preferred: CompTIA A and/or CompTIA Network
preferred. NinjaOne RMM and Autotask PSA Experience a plus
Responsibilities: Provide support of incoming requests to the
service desk via telephone, web portal, email to ensure courteous,
timely, and effective resolution of end-user issues. Use remote
tools and diagnostic utilities to aid in resolving support
requests. Installing and configuring hardware and software
components throughout various network infrastructure devices.
Install antivirus software and ensure virus definitions are up to
date. Network firewall and switch administration and maintenance.
Some network and server solution design and architecture. Establish
effective communication and trust with customer teams and partners
Company Overview If you have a background and skillset for IT and a
determined mindset to overcome any obstacle, youll enjoy being part
of TeamLogic IT. Our team exhibits a deep-seated need to expand
boundaries, flex know-how and resolve challenges with smart
solutions. Thats a good thing since technology is always advancing,
creating an environment thats fast paced and dynamic. When you work
for a local office, youre part of a bigger entity that fosters team
collaboration among hundreds of technicians across North
America.
Keywords: TeamLogic IT, Rock Hill, SC, Asheville , Level 2 Technician, IT / Software / Systems , Fort Mill, North Carolina
