IT Deployment and Testing Technician
Company: STI
Location: Black Mountain
Posted on: April 2, 2026
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Job Description:
Job Title: IT Deployment and Testing Technician Location: Black
Mountain, NC Duration: 8 Months Position Description: IT Deployment
and Testing Technician - Longleaf Neuro-Medical Treatment Center &
Walter B. Jones Position Title: IT Deployment and Testing
Technician Position Summary: The IT Deployment and Testing
Technician is responsible for deploying and configuring computers,
peripherals, printers, and related hardware to support the
organization’s IT infrastructure and clinical systems, including
Epic. This role includes performing software installation, basic
troubleshooting, and comprehensive end-to-end testing of devices to
ensure readiness for Epic Technical Dress Rehearsal (TDR). Key
Responsibilities: Device Deployment and Configuration: Deploy and
configure desktops, laptops, peripherals, and printers in clinical
and administrative settings. Perform software installations and
ensure all required applications and system configurations are in
place. Set up hardware to comply with organizational standards and
security policies. Troubleshooting and Maintenance: Conduct basic
troubleshooting of hardware, software, and peripheral issues.
Collaborate with the IT support team to escalate and resolve
complex issues promptly. Ensure all deployed devices meet
performance and compatibility requirements. Epic Technical Dress
Rehearsal (TDR): Perform complete end-to-end testing on all devices
as part of Epic TDR to validate readiness for go-live. Test
connectivity, application performance, and functionality of Epic
workflows on deployed devices. Document and report test results,
identifying and addressing any deficiencies or issues.
Documentation and Reporting: Maintain accurate records of deployed
hardware, configurations, and testing outcomes. Provide detailed
documentation for device testing and troubleshooting procedures.
Contribute to post-deployment reports, highlighting successes and
improvement opportunities. Collaboration and Support: Work closely
with clinical and administrative staff to schedule device
installations and testing with minimal disruption to operations.
Assist with user training and provide basic guidance on using
deployed devices and systems. Participate in team meetings and
provide updates on deployment and testing progress. Qualifications:
Education and Experience: Associate’s degree in Information
Technology, Computer Science, or a related field; or equivalent
work experience. 1-3 years of experience in IT hardware deployment,
troubleshooting, or similar roles. Experience with Epic or other
electronic health records (EHR) systems preferred. Skills and
Competencies: Proficiency in deploying and configuring
Windows-based systems and peripherals. Strong troubleshooting and
problem-solving skills for hardware and software issues.
Familiarity with healthcare IT environments and workflows is a
plus. Excellent communication and customer service skills. Ability
to work independently and manage multiple tasks with attention to
detail. Certifications (Preferred): CompTIA A, Network, or similar
IT certifications. Physical Requirements: Ability to lift and
transport equipment up to 50 lbs. Willingness to work in various
environments, including clinical and behavioral health settings.
Ability to travel between facilities as needed. Position Type and
Expected Hours: Full-time position. May require occasional evening
or weekend work based on project needs.
Keywords: STI, Asheville , IT Deployment and Testing Technician, IT / Software / Systems , Black Mountain, North Carolina
