Aftermarket Parts Manager
Company: AIR Control Concepts
Location: Knoxville
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Title: Aftermarket Parts
Manager Job Location: Knoxville TN Operating Company: Hobbs &
Associates FLSA Status: Non-Exempt The Aftermarket Parts Manager
will lead East Tennessee's Aftermarket Parts Division, overseeing
operations in Knoxville, Chattanooga, and the Tri-Cities. This role
requires a hands-on leader who can drive sales growth, manage
staffing, oversee facilities, and ensure smooth operational
transitions, all while maintaining a customer-first approach. The
manager will directly supervise Inside/Outside Sales
Representatives and Warehouse staff, ensuring alignment with our
aftermarket growth objectives. This is a critical leadership role
responsible for building a sustainable, profitable, and scalable
aftermarket parts business in the region. Hobbs & Associates - A
member of the AIR Control Concepts family. Hobbs & Associates
specializes in providing heating, ventilation, and air conditioning
(HVAC) products and engineering services to commercial and
industrial building contractors, architectural design firms, and
business owners. Our collaborative approach helps bring lasting
community infrastructure to life, including schools, universities,
hospitals, military and municipal buildings, entertainment venues,
hotels, and multi-family residences. Check out our website : Hobbs
& Associates Essential Duties and Responsibilities: Develop and
implement stocking strategies for high-demand parts (AAON, York
chiller, LG, VFDs, refrigerants, any other required parts. Oversee
replacement equipment stocking (Bard wall-mount, ClimateMaster
WSHPs, Lennox rooftops, LG mini-splits, accessories). Ensure
inventory availability while balancing cost and profitability.
Strengthen sales initiatives to capture aftermarket business
opportunities. Partner with Equipment Sales & Service Channels to
identify replacement equipment prospects. Implement structured
pricing models (good / better / best) for competitiveness and
margin protection. Clearly define account assignments to eliminate
overlap and maximize accountability. Directly manage Inside/Outside
Sales and Warehouse staff. Lead recruiting, interviewing,
onboarding, and training of new hires. Conduct annual performance
reviews, set development goals, and align team performance with
organizational objectives. Provide leadership for potential future
warehouse expansions across East Tennessee. Oversee build-out and
transition into a new 7,500 sq. ft. Knoxville warehouse. Manage
budgets, including capital expenditures for forklifts, racking, and
logistics needs. Establish reliable delivery/courier solutions.
Resolve operational issues (phone systems, warehouse processes) in
advance of relocation. Lead migration from REA system to FACTS
warehouse module. Coordinate physical inventory counts, data
migration, and vendor setup. Ensure closure of open orders in
legacy systems. Work closely with Operations Manager to train staff
and standardize processes. Experience and Requirements: Proven
experience in HVAC aftermarket parts sales, distribution, or
management. Strong leadership and team development skills.
Knowledge of HVAC equipment and parts (similar and/or equivalent to
AAON, York, LG, Bard, ClimateMaster, Lennox). Experience with
warehouse operations, logistics, and ERP systems (FACTS preferred).
Excellent organizational, budgeting, and project management skills.
Customer-focused mindset with ability to balance sales growth and
margin protection. Benefits: Bonus: Eligible for 10% of
year-over-year Gross Profit growth (invoiced basis, annual payout).
Benefits: Medical, dental, vision, life insurance, disability,
retirement savings (401k after 6 months), PTO carryover from prior
plan, optional coverages (critical illness, accident, pet
insurance). Equipment: Company laptop and cell phone provided.
Expenses: Eligible for business expense reimbursement. Air Control
Concepts & Hobbs & Associates are Equal Opportunity Employers.
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Keywords: AIR Control Concepts, Asheville , Aftermarket Parts Manager, Logistics, Transportation & Drivers , Knoxville, North Carolina
