Client Care Representative - Customer Care Specialist
Company: Terminix Service Inc.
Location: Flat Rock
Posted on: May 6, 2021
Terminix Service, Inc. of Hendersonville NC looking to hire (2)
two Client Care Representative. Are you a customer service
professional with some clerical experience who is looking for
better hours and pay? Are you interesting in starting a career with
a stable, respected, and growing pest control company? If so, then
please read on! This full-time customer service office position
starts at $13.50/hr. If this sounds like the opportunity that
you've been looking for, apply today! ABOUT TERMINIX SERVICE, INC.
Under the ownership of the Knox family since 1947, Terminix
Service, Inc. is a locally-owned franchise of Terminix
International. Headquartered in Columbia, SC., we provide
exceptional pest control services from 56 branches across South
Carolina, western North Carolina, and the CSRA region of Georgia.
We are a unique blend of a family business and major corporation.
We are the largest Terminix franchise and are continually
recognized for being among the top 10 pest control companies in the
country. But don't let size overwhelm you. Our senior leadership is
from the second and third generations of the Knox family. When you
join the Terminix Service team, you're among family. We invest in
the people and communities where our employees live and work. We
are not just in the BUG business, we're in the PEOPLE business. As
a family business, we know that our success comes from our people.
Nearly half of our employees have worked with us for more than five
years. A DAY IN THE LIFE AS A CLIENT CARE REPRESENTATIVE As a
Client Care Representative/Customer Care Specialist, you arrive at
the office each day determined to provide superb customer service
to our clients and help keep our office running smoothly. Your
primary responsibilities are to greet clients, answer phones,
schedule and confirm appointments, manage accounts, handle accounts
payables and receivables, process payments and invoices, and update
spreadsheets and logs. You love keeping everything organized and
accurate. And, as the front line for our clients and a liaison to
the pest control technicians, your excellent interpersonal and
communication skills are an essential part of your success. Your
can-do customer service is often the first glimmer of hope for
clients under siege and puts them at ease as you help them
troubleshoot their issues and connect them with the services that
they need. Your friendly, helpful demeanor comes through in all
your interactions, whether in person or on the phone, and your
attention to detail ensures that needs are met and accounts handled
competently. You are never bored as there are always a variety of
office tasks, including running errands, that you can help with.
QUALIFICATIONS FOR A CLIENT CARE REPRESENTATIVE Customer Service
experience Valid driver's license and clean driving record Ability
to pass a background check and drug screening Sales ability Prefer
prior Call Center work experience. Prefer prior office experience,
required (including billing, collections, sales or accounting
tasks) Do you have exceptional customer service skills and
understand good phone etiquette? Are you service-oriented, patient,
and able to empathize with others? Are you able to prioritize tasks
effectively? Can you present yourself in a professional manner? If
so, then you might just be perfect for this Client Care
Representative position! ARE YOU READY TO JOIN OUR OFFICE TEAM? If
you feel that you would be right for this Client Care
Representative position, please fill out our initial 3-minute,
mobile-friendly application. We look forward to meeting you! For
more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.
Keywords: Terminix Service Inc., Asheville , Client Care Representative - Customer Care Specialist, Other , Flat Rock, North Carolina
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