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Part Time Front Desk Butler

Company: Columbus Hospitality
Location: Highlands
Posted on: June 12, 2021

Job Description:

The Park on Main Hotel in beautiful Highlands, NC is seeking a Part-time Front Desk Butler to provide personalized, courteous, and prompt service to ensure a pleasant stay for the guests while following all standard operating procedures.

Primary Responsibilities:

* Efficient and timely execution of the shift checklists. * Set up and tear down of continental breakfast. * Serves as a primary point of contact for guests to provide services such as check in, check out, assistance making reservations, room issues or requests, or any other task requested by the guest. * Follows proper billing and cash handling procedures. * Displays high level competency in the property management systems. * Interacts with guests in a manner that is professional, ethical, and customer service driven. * Follows the proper work environment procedures regarding harassment, grievances, and substance abuse as outlined in the Columbus Hospitality handbook. * Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction. * Interacts with guests in a manner that is professional, ethical, and customer service driven. * Provides excellent concierge services to guests by having a high level of knowledge of dining and recreational opportunities in the surrounding areas. * Answer all phones in a professional and courteous manner. * Any other task deemed necessary by the management team.

Our attractive compensation package includes $13.00 hourly wage.

Required Skills

* Qualified candidates should be professional in appearance. * Possess above average communication skills. * Have a strong work ethic. * Exceptional customer service skills.

Required Experience

* Customer service experience required.

The Park on Main Hotel is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Keywords: Columbus Hospitality, Asheville , Part Time Front Desk Butler, Other , Highlands, North Carolina

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