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Part-Time Front Desk Coordinator

Company: The Cliffs
Location: Six Mile
Posted on: June 12, 2021

Job Description:

PART-TIME FRONT DESK COORDINATORJOB TITLE:Front Desk CoordinatorWORK AREA:Landing Sales OfficeDEPARTMENT:Sales REPORTS TO:Director of SalesJOB CLASSIFICATION: Hourly, Non-ExemptUPDATED:June 2021JOB SUMMARY: The Front Desk Coordinator (FDC) will serve at the initial point of contact for the Lake Region (Landing) Sales Office on Saturdays. He/she will handle all phone lines, greet visitors, members, and clients. In addition, the FDC will assist the Lake Region Team Leader/Sales Executives with administrative tasks as needed. Opportunities for additional hours will be available, as needed. JOB DUTIES:Answer all incoming calls in a professional and pleasant manner.Greet all guests entering the Sales Office in a timely and personable manner.Direct all walk-in clients to the correct Sales Executive.Enter walk-in and new lead information into the system. Ensure all information entered into the database is accurate. Assist with Discovery Guests welcome packets, accommodations and itineraries.Handle all new incoming leads in compliance with policies and procedures. BACKGROUND/EXPERIENCE:High School Diploma RequiredAttention to detailTwo to three years experience working in a similar positionExcellent communication skills (oral and written)Proven experience with MS Office products to include Word, Excel, Access and OutlookProfessional phone skills with excellent customer serviceAbility to organize, prioritize, meet deadlines and multi-task Ability to work in fast-paced environment PHYSICAL REQUIREMENTS:Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail Strength to lift and carry files weighing up to 30 pounds Vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone._____________________________________________________________Employee SignatureDate______________________________________Employee Printed Name

Keywords: The Cliffs, Asheville , Part-Time Front Desk Coordinator, Other , Six Mile, North Carolina

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