Reservations Lead Agent/Trainer
Company: Omni Hotels
Posted on: June 12, 2021
Grove Park Inn
The AAA Four-Diamond Grove Park Inn is noted for understated
elegance and southern charm; ten U.S. Presidents and countless
luminaries from the worlds of art, entertainment, sports and
politics have stayed at this hotel. The property offers sweeping
views of the Blue Ridge Mountains, delectable restaurants, a Donald
Ross golf course, tennis and fitness center, award winning spa and
spacious convention facilities.
Omni Grove Park Inn's associates enjoy a dynamic and exciting
work environment, comprehensive training and mentoring, along with
the pride that comes from working for a company with a reputation
for exceptional service. We embody a culture of respect, gratitude
and empowerment day in and day out. If you are a friendly,
motivated person, with a passion to serve others, the Omni Grove
Park Inn may be your perfect match.
Assist guests with the Reservation process. Maximize potential
revenue by following specified selling guidelines. Assist the
Director of Revenue Management and Reservations Manager in daily
duties including answering phones, filing, and computer work.
* Accurate input of Reservations into system. * Input
Reservations within specified time periods. * Maximize potential
room revenue by following specified selling guidelines. * Respond
to guest calls in a timely manner. * Property-wide departmental
interaction. * Raise the awareness of inventory issues. * Knowledge
of hotel services and events. * Ensure an efficient and
professional working environment with open communication.
* Strong keyboard skills preferred. * Must be able to analyze
situations and make decisions that meet and exceed the expectations
of the hotel. * Ability to learn and master multiple software
systems required. * Strong working knowledge of Microsoft Excel. *
Must be organized with the ability to handle multiple tasks. *
Previous hotel experience in a Reservations, Front Office, Sales
and Marketing or Accounting environment is preferred.
Keywords: Omni Hotels, Asheville , Reservations Lead Agent/Trainer, Other , Asheville, North Carolina
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