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Order Support Specialist

Company: Crutchfield Corporation
Location: Norton
Posted on: June 12, 2021

Job Description:

We are now offering a $500 HIRING BONUS.

Are you driven to get the details right and provide extraordinary service? Crutchfield Corporation needs a keen problem solver! Do you excel at puzzles, enjoy challenges, and can think on your feet? Crutchfield is hiring a full-time Order Support Specialist to review and finalize customer orders. If you're self-motivated and customer-focused, then this is a great opportunity for you to join our team!

This role is pivotal in Crutchfield's approach to fraud prevention. You will rely on available resources and tools to make quick decisions, and will be responsible for communicating those decisions to customers and co-workers. We are looking for someone with the ability to thrive in a fast-paced environment; a dynamic team player who is able to make independent decisions under pressure; a flexible and resourceful individual with strong organizational skills and attention to detail. Previous experience in banking or operational/financial/fraud risk management is desired. This full-time position requires excellent customer service as well as computer, phone, and writing skills. You'll work a combination of days and nights (until 10PM), and some weekends and holidays. Pay starts at $11.60/hour, and you'll be rewarded for the strength of your personal performance with a bonus plan of up to $2,400 per year.

Additional COVID-19 considerations:

We're committed to keeping our employees and community safe - and taking good care of our customers. As a result, this will be a work-from-home position (including training) until further notice. Candidates must have the ability to obtain a suitable broadband connection with consistent min download speeds of 30 MB/s, upload speeds of 1.5MB/s, and latency below 150ms as well as the ability to hardwire to your modem/router.

Eventually, this position will be onsite at Crutchfield's contact center located in Norton, VA.. As a result, we'd prefer that you reside within 60 miles or so of that location, but you must reside in the Commonwealth of Virginia to be considered.

Want to know more about us? Check out our website, social media channels, or just ask around!

Crutchfield is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age

Keywords: Crutchfield Corporation, Asheville , Order Support Specialist, Other , Norton, North Carolina

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