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Administrative Support Associate II

Company: Buncombe County
Location: Asheville
Posted on: June 12, 2021

Job Description:

Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork.

Job Title: Administrative Support Associate II

Purpose of the position: Provide administrative support in a variety of functions to an individual team, department or other group.

Essential Functions of the position:

Performs general administrative support including, but not limited to:

  • Provides internal and external customer service; answers phones, providing information, and taking messages. oReceiving, sorting, opening and distributing mail.
  • Maintains appointment calendar(s) and schedules appointments.
  • Uses computer and Microsoft Office suite of software along with internal County programs to process information , letters, forms, reports, schedules, emails, manuals , booklets, requisitions , purchase orders , and related paperwork; completes forms and composes letters.
  • Establishes and maintains specialized paper and electronic office files; files letters reports and related technical or confidential information in a prescribed manner.
  • May accept payments for fees, fines, goods, or services as required by the department and use established regulations for accounting for same.
  • Performs other related duties as assigned.

Minimum Education, Training and/or Experience (required at time of hire): High School or equivalent; and a minimum of three (3) years' office experience including customer service experience; or an equivalent combination of education and experience. Certification as Notary Public preferred.

Additional Information:

  • This position will work in the office.
  • Part-time: 19 hours a week, Monday-Friday within the hours of 8am - 5pm.

Cover letter: Please include in your cover letter:

  • Why you are interested in this position and working for Buncombe County,
  • How your prior experience aligns with the duties and qualifications of this position, and
  • How your experience and qualification will make a positive impact if hired. Please note if you are a certified Notary Public.

Knowledge, Skills, Abilities:

  • Working knowledge of the agency and/or program policies, procedures, services and mission.
  • Ability to demonstrate and apply this knowledge in performance of office support tasks.
  • Ability to explain and interpret program information to clients/customers and staff.
  • Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
  • Ability to use correct spelling, punctuation and specialized vocabulary.
  • Ability to convey information and ideas through a variety of media to individuals or groups; ability to adjust language or terminology to meet needs of the recipient(s).
  • Ability to present ideas in written form; ability to adjust language or terminology to meet needs of the recipient(s); ability to use correct grammar, organization, and structure.
  • Ability to utilize office equipment and other technology (software and systems) to meet work needs.
  • Ability to facilitate the flow of work and coordinate office support activities with other staff; ability to maintain internal and external contacts for work coordination.
  • Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.

Department:ID Bureau

Location: Asheville, NC

Job Posting End Date: June 17, 2021

Salary Range: - $15.00

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

Keywords: Buncombe County, Asheville , Administrative Support Associate II, Other , Asheville, North Carolina

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