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Customer Service Representative

Company: Service Transport Inc
Location: Greer
Posted on: June 12, 2021

Job Description:

Job Description

Customer Service Responsibilities and duties

Answering incoming calls

Respond to emails

Enter Orders into our system and Quotes

Follow up with customers

Assist Customers with data and systems updates

Give Customers Updates on Expedited Shipments

Mail out customer giveaways (Pens, Calendars, T-shirts, hats, Scratch Pads, Cups, etc)

Work with Sales Rep on securing all quotes and business

Assist Sales rep with scheduling new customer appointments

Some customer outings after work

Develop Customer Rapport

Work closely with Sales Rep

Must be able to Multi-Task (answering emails while on phone, entering orders while on phone)

Fast Pace Environment

Research for Potential New Customers

Requirements

  • Must be able to type 40 per minute at 99% error free
  • Requires 90% sitting
  • Preferred logistics experience
  • Manage multiple customer websites daily
  • Inside Sales experience a plus

Keywords: Service Transport Inc, Asheville , Customer Service Representative, Other , Greer, North Carolina

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