Night Audit

Company: Blackberry Farm
Location: Cashiers
Posted on: June 12, 2021

Job Description:

Night Audit is responsible for overnight operations of the front desk, accounting and security of High Hampton. Overnight responsibilities also include interaction with guests requiring the Night Audit to be an able and competent representative of High Hampton. The major results of this position are to effectively handle any questions, problems, concerns, and needs of any guests related to lodging, food and beverage as well as the general safety of High Hampton's buildings and grounds.

Must have flexibility to work weekends and holidays. Shift is 11:00pm-7:00am.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Answers and responds to guests calls and individual needs * Assists in late check ins and early departures including luggage delivery and removal * Logs and delivers wake-up calls * Security checks and walk troughs * Assists in housekeeping in common areas after late night activities * Prints traces and arrival reports for the following day * Completes opening paperwork for the next business day * Processes and delivers the guest folios with departure letters * Completes the night audit entry and review * Supports tasks required by the controller as needed * Responds to fire alarms and takes appropriate steps * Observes property for potential security problems * Monitors groups and individuals after hours

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance in required.

Must be able to work well with other Team Members, Managers and interact with our guests.

QUALIFICATIONS and SKILLS

EDUCATION and/or EXPERIENCE

High school diploma or equivalent

Hospitality/security experience preferred

LANGUAGE SKILLS

Must be able to communicate effectively with guest, team members and managers

MATHEMATICAL SKILLS

Must have an understanding basic math and accounting functions for night audit reports

REASONING ABILITY

Must be able to remain calm under pressure

Must be able to simultaneously manage diverse tasks

Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

Must be able to personally manage time in order to stay alert

Job requires to be on feet most or all of shift

Must be able to lift 50 pounds

Must be able to safely operate a company vehicle or golf cart

Must be able to work outdoors in all weather conditions

WORK ENVIRONMENT

General office / front desk guest reception area

1,400 acres of High Hampton property

About High Hampton

High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course being redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine. The historic Inn is undergoing an exciting transformation elevating service, comfort and amenities for a grand re-opening in 2021.

The family and team behind Blackberry are bringing their passion for hospitality to Cashiers with a full renovation of High Hampton's beloved Inn, cottages and restaurants, as well as a revitalized approach to managing the inn's accommodations and restaurants. High Hampton's new leadership team is committed to investing in the future the destination's rich heritage deserves.

Keywords: Blackberry Farm, Asheville , Night Audit, Other , Cashiers, North Carolina