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Company: WestRock Company
Location: East Flat Rock
Posted on: November 23, 2021

Job Description:

Scheduler 200 Tabor Rd East Flat Rock, North Carolina, 28726 United States Career Opportunity: The Production Scheduler is responsible for successfully organizing and managing the day-to-day activities surrounding customer orders to ensure customer deadlines are met and maximum operational efficiency is achieved. This role is responsible for coordinating production schedules of materials, ensuring on-time delivery of products to each department, monitoring customer delivery dates, communicating delivery expectations to the production floor, and coordinating with 3rd Party Logistics Companies to ensure on-time delivery of customer products. How you will impact WestRock: Business Excellence * Create production schedules that ensure continuous plant operations and prevent plant downtime to minimize profit losses * Ensure waste numbers are minimized by creating smooth and seamless production scheduling for each department in the plant * Serve as a liaison between the production department and sales department to communicate customer needs and current production capacities * Review prior day reports to ensure orders were successfully delivered by carriers and received by customers * Ensure on time delivery of raw materials to meet manufacture dates based on customer orders * Communicate cross-functionally with Customer Service Representatives (CSRs), Sales Managers, Supply Chain Managers, Production Managers, to facilitate information sharing regarding machine breakdowns, late shipments, expedited orders and modify daily production plans to accommodate new information * Utilize Enterprise Resource Planning (ERP) software to track, monitor and communicate customer orders based off product specification People and Culture * Communicate production schedules out to the production floor based on customer orders and upcoming deadlines * Notify CSRs of bottlenecks or holds caused by shipping delays, downed machines, or tooling holds so accurate updates can be given to customers * Facilitate daily system process meetings to discuss production issues with department heads including the, Production Manager, Plant Managers, Customer Service Manager, Data Service Manager * Partner with 3rd Party service companies to coordinate on time delivery outsourced services. What you need to succeed: * Organizational Skills: Plans, arranges and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives * Adaptability: Demonstrates agility, flexibility, and a willingness to modify one's approach to achieve desired results; responds quickly to changing demands, processes, and updated information * Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively * Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach * Detail-Oriented: Has an eye for recognizing errors or differences; plans and completes work with thoroughness, giving attention to specific information and individual details, conditions, necessary record keeping, and elements of that work * Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively * Analytical: Demonstrates a general understanding of various sources of information or data that are relevant to the business; summarizes or integrates information for routine problems or issues with oversight from others as necessary * Process-Oriented: Executes processes to achieve goals or objectives * Interpersonal Skills: Can relate to and communicate effectively with others to build rapport and relationships * Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind * Financial Acumen: Follows standard guidelines to update existing budgets; calculates basic figures; tracks expenditures against financial targets with some assistance; uses accounting principles, processes, and methods critical to success Technical Skills: * Microsoft Office - Excel, Outlook, PowerPoint, Word * ERP Software Experience: * Required: 2+ years in a process planning or scheduling position * Preferred: At least 1 year of experience in the transaction card or printing industry Education: * Required: High School Diploma or G.E.D. * Preferred: Bachelor's degree in Business or a related field

Keywords: WestRock Company, Asheville , Scheduler, Other , East Flat Rock, North Carolina

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