FT Customer Support Specialist (Work From Home)
Company: User Interviews
Location: Asheville
Posted on: November 23, 2021
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / $35k per year /
100% premium-covered healthcare + dental + vision / Office setup
budget / 401k / PTO / Support tickets & chat only (no phones) - As
a Customer Support Specialist you'll: Manage all support tickets
and live chat for participant audience; Track insights, digest
feedback, and identify potential improvements to the participant
experience; Manage participant account reviews, helping to keep
participant base healthy; Own and develop processes for customer
satisfaction; Manage participant incentive payments; Update
participant support pages according to new product
updates/processes that are released...Hiring Fast > >
Keywords: User Interviews, Asheville , FT Customer Support Specialist (Work From Home), Other , Asheville, North Carolina
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