Claims Liaison

Company: LogistiCare
Location: Norton
Posted on: January 15, 2022

Job Description:

In this role, you will act as the main point of contact between transportation providers and members to ensure the member is being reimbursed for their non-emergency medical transportation claims. If you are looking for a rewarding role that allows you to make an impact on others' lives, this is a great permanent and benefited opportunity!

ESSENTIAL FUNCTIONS

* Informs Transportation Providers/ Mileage Reimbursement Members on proper claims submission procedures
* Identify and resolve problems with Transportation Provider /Mileage Reimbursement members
* Answers calls within a specified time frame as determined by ModivCare.
* Checks voicemails and returns call daily
* Reaches out to internal and external departments as needed
* Adheres to and ensures all company policies are maintained
* Performs other administrative duties as assigned

POSITION QUALIFICATIONS

Education

* High School Graduate or General Education Degree (GED)

Skills & Experience

* Previous experience in claims processing and training is a plus
* Computer Skills
* Ten Key skills required
* Superior Customer Service and Phone skills
* Must be able to work independently or with a team
* Ability to quickly learn new technology
* Must be able to understand and follow complex instructions
* Ability to accurately type 35 words per minute

We value our team members and realize the importance of benefits for you and your family.

ModivCare offers a comprehensive benefits package to include the following:

* Medical, Dental, and Vision insurance
* Employer Paid Basic Life Insurance and AD&D
* Voluntary Life Insurance (Employee/Spouse/Child)
* Health Care and Dependent Care Flexible Spending Accounts
* Pre-Tax and Post -Tax Commuter and Parking Benefits
* 401(k) Retirement Savings Plan with Company Match
* Paid Time Off
* Paid Parental Leave
* Short-Term and Long-Term Disability
* Tuition Reimbursement
* Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!)

Salary: Starting at $14.33/hourly

ModivCare is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LogistiCare, Asheville , Claims Liaison, Other , Norton, North Carolina