Server

Company: The Bristol Hotel
Location: Bristol
Posted on: June 25, 2022

Job Description:

The restaurant server is to interact with all guest and ensure they have a great experience when dining at the Inn. The server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and quickly resolve any issues that may arise.Qualifications:One year of prior food and beverage experience preferredPrior guest relations trainingKnowledge of proper food handlingAbility to satisfactorily communicate in English with guests, co-workers and management to their understandingStrong written/verbal communications skillsPositive upbeat attitude/personalityAbility to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervisionPunctuality and reliable attendance are requiredProper food safety training and certification as described by lawExperience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)Physical Demands:Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safelyAbility to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 poundsPrimary Principal Responsibilities:Greet all customers warmly and with appropriate greetingsAdhere to grooming and appearance standardsPrepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasksTake guest food and beverage orders accuratelyKnowledge of current menu choices, specialties and menu deviationsHandle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooksEnsuring a memorable dining experienceProperly open and pour wine tablesideAccurately record revenue and accept cash, credit card, room charges and direct billing paymentsMaintain confidentiality of proprietary information and protect company assetsPerform basic cleaning tasks as needed or directed by supervisorFilling as need for absent team membersAssist with special events if neededAssist customers with disabilitiesThank guest with genuine appreciationAnswer telephone using appropriate etiquetteDevelop and maintain positive working relationship with co-workers and othersComply with quality assurance expectations and standardsSecondary Responsibilities:Bus tables and assist with processing dirty dishes if necessaryAssist kitchen with prep work or plating if necessaryClean all front of the house areas including windows, light fixtures and entrance as assignedFill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Keywords: The Bristol Hotel, Asheville , Server, Other , Bristol, North Carolina