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Front Of The House Rockstar at GREY EAGLE TAQUERIA

Location: Asheville
Posted on: August 7, 2022

Job Description:

Job DescriptionGrey Eagle Taqueria n Asheville, NC is looking for one front of the house rockstar to join our 15 person strong team. We are located on 185 Clingman Avenue. Our ideal candidate is a self-starter, motivated, and engaged.Position OverviewFOH at The Grey Eagle Taqueria act as the face, voice and personality of the restaurant. They should be comfortable around people as genuine interactions make for a better experience. As primary phone answerer, FOH should act as the go-between, communicating 86'd items and ticket corrections. FOH should have a high attention to detail as they are responsible for managing the flow of cash throughout the shift.Summary of Position RequirementsCustomer Interactions

  • A helpful and friendly demeanor goes the distance-happy customers mean returning customers.
  • Knowledge of allergens and cross contamination
  • Accurate use of the POS system, knowledge of the menu, and willingness to wear different hats are key aspects to this position.
  • Ability to sell tickets and informing customers of any show details. Making sure to add customer information into the system
  • Making sure to ID anyone that looks under 40 and serving one drink per personHandling Money
    • FOH is responsible for starting the cash drawer and balancing the drawer throughout the shift
    • Count everything twice
    • FOH must enter all payouts, discounted meals and drinks (employee, AIR, Go Local, etc)
    • FOH should make change when needed with managementCleanliness and Atmosphere
      • FOH is responsible for the appearance of the dining room
      • Wiping down tables and sweeping, as well as making sure the condiments are stocked and area is wiped down and tidy
      • Check bathrooms to make sure TP and PT are stocked
      • Keep an eye on bus tubs and take to the dish area when needed
      • Keep an eye on the outdoor patio, making sure tables are clear and green cart is stocked
      • Be sure to use your checklist opening/closing and during to ensure all tasks are completed
      • Checking in and Signing for orders-be sure to go over each order before signing offFood Handling and Stocking
        • FOH acts as expeditor, checking tickets against the food and taking food to customers
        • Help out when needed-it's everybody's job to get the food out in a timely manner
        • Sanitary food handling and waste disposal is very important
        • Wash hands often and wear gloves when needed
        • Throw out (or take home) anything that goes past date (7 days)Social Media
          • Make a relevant post everyday on Instagram and FB
          • Communicate with the chef about specials and what items we are low on
          • Making signage for specialsFOH Communication
            • Utilize white board for items running low or 86'd items
            • Communicate to management any equipment issue and ensure needed repairs
            • Communicate with management when running low on items
            • Attend staff meetings to stay informed with systems
            • Make sure the next shift is aware of any needed pars, cleaning, specials, etcJob Requirements
              • Friendly, courteous demeanor
              • Experience in high-volume kitchen where quick movements and rush anticipation are the norm
              • Must be 21 and capable of pouring alcoholic drinks.
              • Strong multi-tasking abilities, FOH should be able to prioritize tasks without getting overwhelmed
              • Intuitive understanding of communication
              • Ability to show up to scheduled ships on time, rested and alert
              • SerSafe certification preferred exposure to standards required
              • Must possess ability to communicate and move efficiently as a team

Keywords: GREY EAGLE TAQUERIA LLC, Asheville , Front Of The House Rockstar at GREY EAGLE TAQUERIA, Other , Asheville, North Carolina

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