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Luxury Brand Customer Care Specialist

Company: Percepta
Location: Asheville
Posted on: May 18, 2019

Job Description:

Luxury Brand Customer Care SpecialistPercepta is seeking a seasoned service professional who can deliver a personalized experience that embodies brand values and addresses customer needs. This position is all about crafting a relationship between customer, product, and positive outcomes. In short we are seeking a brand ambassador that can confidently reach out to prospective and current customers and successfully resolve problems and remove obstacles.Requirements:

  • 3-5 years of contact/call center experience handling global brands (preferably within the luxury or automotive sectors)
  • A passion for exceptional, creative customer with progressive accomplishments and achievements
  • Excellent communication skills :written ( including use of social media/tech platforms), oral, and active listening.Percepta Offers:
    • Competitive pay and benefits, a 401k (with company contributions) including paid vacation/holidays/sick leave.
    • A great work location in South Asheville; a rapidly growing area.
    • College-tuition reimbursement and other professional development opportunities.Interested applicants please complete and submit an application with your current resume (or stop by the Percepta building at 1636 Hendersonville Road in Asheville to complete an onsite application). Associated topics: call center specialist, client service, coordinator, customer care, customer care representative, product support, service, service representative, service specialist, tsr

Keywords: Percepta, Asheville , Luxury Brand Customer Care Specialist, Other , Asheville, North Carolina

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