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Compliance Analyst - Collections Experience Required

Company: Resurgent Capital Services
Location: Simpsonville
Posted on: November 23, 2021

Job Description:

Building Bridges, Moving Ahead
Work hard. Play hard. Breathe Easy. That's a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home.
We're hiring! Our team is looking for someone with collection industry experience, whether with an agency, law firm, or debt buyer, to join us as a Compliance Auditor II. This role analyzes basic processes for compliance with all internal, regulatory, agency and investor specific guidelines and standards. The audits conducted are more quantitative in nature and recommendations are made to senior business leaders and vendors. If you posses a high level of familiarity with collection industry practices, operations, compliance and/or auditing, this could be a perfect career opportunity for you!
Who you are:
A superior communicator- able to effectively interact and relate to personnel at all levels of an organization, strong written and oral communication skills
A multi-tasker- able to prioritize and manage multiple audits and projects simultaneously
A critical thinker- able to employ intuition and analytical skills, and interpret information, to identify potential process breakdowns and their potential impact
A consummate professional- able to represent an organization professionally
A structured person- with exceptional attention to detail, organized and a problem solver
A self-starter- able to work independently with minimal supervision
A great listener- able to absorb information while observing a process or conducting interviews
What the job involves:
Auditing internal processes, as well as new and existing vendors (i.e., Collection Agencies and Law Firms)
Manages audit issues and associated remediation from start to finish
Conducts staff interviews, reviews document, develops audit observations result reports and communicates audit findings to management and vendor, virtually or in person
Keeps management apprised of findings as audits progress
Assists in audit process development and related testing, as well as other audit related duties as assigned or as situation requires
What you bring:
A Bachelor's Degree from four-year college or university; or 3+ years equivalent in collection industry, management-level, and/or audit experience
A broad, generalized knowledge of the unsecured, post charge-off and collection process, including legal recovery.
Working knowledge of the primary debt collection industry regulatory laws, including but not limited to - FDCPA, TCPA, GLBA, FCRA, UDAAP, and other state and federal regulations
Strong Microsoft Office skills (i.e., Excel, Word, etc.)
Ability to travel up to 25% for site audit visits
What we offer:
A competitive salary with annual bonus and an excellent benefits program.
A solid work-life balance, 10 paid holidays, robust benefits program, casual dress working environment.
Opportunities to give back to the community by participating in civic and charity events with colleagues.
Ability to work with phenomenal talent and friendly team of professionals.
A career path to grow.
We would be honored if you applied to join our team! We are an equal opportunity employer,offering a fantastic work environment, challenging career opportunities and competitive compensation.

Keywords: Resurgent Capital Services, Asheville , Compliance Analyst - Collections Experience Required, Professions , Simpsonville, North Carolina

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