Operations Agent 1
Company: Pilot Freight
Location: Greer
Posted on: February 25, 2021
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Job Description:
JOB SUMMARY:
The Operations Agent is responsible for all domestic operations
(tracking/tracing, quotes, shipment creation, bookings). quoting,
tracking/tracing, shipment creation, bookings
REQUIREMENTS:
• Contracting new carriers
• Negotiating Freight Rates
• Develop collaborative carrier relationships
• Develop collaborative carrier relationships and work with Account
Managers to ensure quality service
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design
carrier solutions for other Pilot offices and external
customers
• Other duties as assigned
QUALIFICATIONS:
• At least 6 months Customer service experience, preferably in the
transportation industry
• Must have experience managing high call and email volume
• Excellent verbal and written communication skills
• Detail-oriented with the ability to analyze information
skillfully
Keywords: Pilot Freight, Asheville , Operations Agent 1, Sales , Greer, North Carolina
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