Inbound Sales Supervisor
Company: SPECTRUM
Location: Simpsonville
Posted on: April 10, 2021
|
|
Job Description:
The Spectrum Inbound Sales Supervisor is accountable for meeting
and exceeding established sales goals for residential customers.
This position reports to the Residential Inbound Sales Manager. The
Supervisor is responsible for coaching and development of a team of
Inbound Sales Reps in a fast-paced, quota-driven sales environment
that is highly transactional and customer focused. MAJOR DUTIES AND
RESPONSIBILITIES Actively and consistently support all efforts to
simplify and enhance the customer experience Professional and
highly motivated with strong sales coaching and developmental
experience in a fast-paced, dynamic Call Center Sales environment.
Develop new sales strategies within the call center to maximize
opportunities Oversee all daily sales activities of the Sales
Representative Team. Lead and guide the team in the attainment of
revenue goals and performance metrics. Monitor calls and
performance stats and provide individual Sales Representative
feedback. Motivate, coach and mentor Sales Representative. Plan and
lead team meetings. Create, deliver, implement and manage
individual Sales Representative Performance Improvement plans
(PIPs) and Corrective Action Plans (CARs). Develop and maintain a
positive sales culture. Lead and guide the team in the attainment
of marketing campaign goals. Partner with marketing department in
the development, implementation and evaluation of marketing
campaigns. Monitor rep and team performance; conduct coaching.
Provide post-launch feedback to Sales Representative and marketing
leadership. Perform all staffing-related activities including
recruiting, hiring, on-boarding, goal-setting, monitoring,
measuring and coaching performance. Conduct regular performance
reviews. Perform multiple administrative duties: Create and manage
Sales Representative work schedule. Review and approve time-off
requests and timesheets. Review, reconcile and approve commission
reports. Approve customer credits. Develop and maintain positive
relationships with other departments: sales operations, field
operations, marketing, product development, training and customer
care. Perform other duties as requested. REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge Ability to supervise and motivate
others Ability to recruit, develop, maintain and optimize a team of
sales professionals Ability to communicate orally and in writing in
a clear and straightforward manner Ability to manage multiple
projects at one time Ability to prioritize and organize effectively
Ability to work independently and collaboratively Ability to work
with others to resolve problems, handle requests or situations
Ability to respond quickly to changing business needs Ability to
use personal computer and software applications (i.e. word
processing, spreadsheets, etc.) Knowledge of voice, data and
television products and services Ability to listen to and interpret
the needs of the customer Education High School diploma or
equivalent 2+ years post high school education preferred Related
Work Experience 2-3 years: Inside Sales experience, commercial
experience preferred 1-2 years: Supervisory experience preferred
preferably in an inside sales capacity WORKING CONDITIONS Office
environment Exposure to moderate noise levels Occasional travel as
required This position will include evenings/weekends For more
information on Spectrums benefits, please click here () .
Keywords: SPECTRUM, Asheville , Inbound Sales Supervisor, Sales , Simpsonville, North Carolina
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsHome-based Administrative Assistant Description: Home-based Administrative Assistant 22- 35/hr br Full or part-time positions available from home. Apply today, start tomorrow. br Job Duties br We are looking for a responsible Administrative (more...) Company: Confidential Location: Rockholds Posted on: 04/16/2021 Mac Tools Route Sales / Outside Sales Distributor - Full Training Description: Job title: Mac Tools Route Sales / Outside Sales Distributor - Full Training Job description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your (more...) Company: Mac Tools Location: Caryville Posted on: 04/16/2021 Licensed Medicare Insurance Agent - Make Bank in 2021 Selling Medicare Insurance Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Rose Hill Posted on: 04/16/2021 Licensed Medicare Insurance Agent - Daily Direct Deposit Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Oak Ridge Posted on: 04/16/2021 Licensed Medicare Insurance Agent? Be your own boss with Assurance! Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Rose Hill Posted on: 04/16/2021 Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Lenoir City Posted on: 04/16/2021 Licensed Medicare Insurance Agent? Be your own boss with Assurance! Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Jefferson City Posted on: 04/16/2021 Teleperformance: Call Center/Customer Service Representative (Clinton) Description: Overview: DOING BUSINESS WITH PEOPLE, FOR Company: Teleperformance Location: Clinton Posted on: 04/16/2021 Customer Service Rep(08719) Description: Domino's - 250 Middle Creek Rd Restaurant Associate / Crew Member Company: Domino's Location: Sevierville Posted on: 04/16/2021 Commission Sales Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr Description: Find your next job here Will Company: Retail Jobs Location: Knoxville Posted on: 04/16/2021 |