Guest Services Representative - Home2 Suites by Hilton Asheville Airport
Company: Home2 Suites by Hilton Asheville Airport - Front O
Posted on: May 6, 2021
Hospitality America at Home2 Suites by Hilton Asheville Airport
is looking for a guest service representative to join our team! The
guest service representative is responsible for attending to the
needs of guests, especially during check-in and check-out.
- Major Medical, Dental, and Vision Insurance
- Life Insurance
- Legal Shield and Identity Theft Protection
- Accident/ Critical Illness/ Hospitalization Insurance
- Pet Insurance
- Paid Time Off
- 401K after 1 year of employment Scope of the Position:
- Providing information to guests about hotel policies, services
- Responding to requests from guests for assistance and
information about the local area (e.g. directions, places to
- Selling rooms to "walk-in" customers.
- Entering/changing reservation information on the computer
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing housekeeping department about room
- Listening and responding to guests' requests or
- Operating hotel switchboard or PBX.
- Cleaning the front desk area.
- Maintaining daily logs.
- Balancing shift work and cash drawers. Additional Requirements:
- Must be a citizen of the United States or possess a valid work
permit. We provide equal opportunity without regard to race, color,
national origin, religion, sex, age, marital status, disability, or
any other protected status. Our company is an equal opportunity
Keywords: Home2 Suites by Hilton Asheville Airport - Front O, Asheville , Guest Services Representative - Home2 Suites by Hilton Asheville Airport, Sales , Arden, North Carolina
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