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Route Service Representative

Company: ITU AbsorbTech
Location: Piedmont
Posted on: January 16, 2022

Job Description:

ITU AbsorbTech - Route Service Representative Piedmont, SC

Summary of position:

ITU AbsorbTech is looking for a Route Service Representative to join our Piedmont Team. This position offers variety among its four core functionscustomer service, driving, general labor and sales. We are growing rapidly as more companies partner with us to support their sustainability and waste elimination goals. We are looking for someone excited about actively participating in the rapid growth of our company.

This is a 1st shift position that primarily works Monday-Thursday. We ask for some flexibility in your schedule. Most days you will start between 4:00 am and 6:00 am. You will typically work 10-12 hour shifts. This route will require an overnight trip on Wednesdays (paid for by the company).

Essential Functions:

ITU AbsorbTech is currently searching for a Route Service Representative to join our team. What does a Route Service Representative do?

  • They provide assistance to our Route Service & Sales Representatives and our warehouse operations.
  • While on route they will work independently and in a team setting; working independently within our warehouse.
  • Route Service Representatives are not responsible for sales numbers; instead, they focus on learning routes and provide genuine service to our customer
  • They remove soiled product (could be uniforms, floor mats, shop towels) and replace it with clean product inside of our customers' locations
  • They experience new customers, new requests every day our route team is a partner to our customer, and they are treated as such!
  • This role is a great way to advance into a career in route sales
  • By and far, the #1 thing a Route Service Representative does? They operate in a safe manner every single day. We take the responsibility of our employees on the road with the utmost of caution, so we provide training for a minimum of 4-8 weeks in how to be a safe driver on the road, and a safe visitor in our customer locations. The ideal candidate will have the following experience/skills:
    • A minimum of 1-2 years in a sales and/or service position is preferred
    • Customer Service experience in a Business-to-Business environment.
    • Strength in organizational skills as well as abilities to prioritize and multi-task.
    • Strong customer-service mindset.
    • Desire to learn, grow, support, and above all provide Genuine Service Excellence, which is the strongest trademark of ITU AbsorbTech, Inc.
    • Great work ethic and the willingness to complete tasks without taking short cuts.
    • Professional verbal and written communication skills are required in working with our internal and external customers.
    • Experience operating a box truck is preferred High School diploma or equivalent is required. A minimum of 1-2 years in a sales and/or service position is preferred, and if you feel comfortable driving a box truck; even better! Being bilingual in Spanish/English is a highly preferred skill for this position.

      About ITU AbsorbTech

      ITU AbsorbTech, headquartered in New Berlin, WI, is one of the largest family-owned industrial laundry service companies in the nation with 13 locations throughout the US. And we are growing rapidly!

      We help companies eliminate a waste stream and support safety goals with reuse and recycling programs such as printer and shop towels, reusable oil absorbents, garments, and slip prevention floor mats.

      We offer a balanced work environment where Team Play and personal accomplishment are highly valued. In exchange for these talents, we offer competitive compensation, an outstanding benefits plan, a fantastic work culture, and professional development opportunities through AbsorbU, our award-winning training program.

      Check out our careers:

Keywords: ITU AbsorbTech, Asheville , Route Service Representative, Sales , Piedmont, North Carolina

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