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Key Holder (Retail Sales Associate)

Company: Destination XL Group, Inc
Location: Asheville
Posted on: March 10, 2019

Job Description:

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Key Holder (Retail Sales Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store. **What makes us different from other retailers?** + We are located in free-standing stores, not in malls + ENTIRE team is eligible for quarterly bonuses + We are committed to developing our people in order to promote from within + Merchandise discounts and referral bonus **Our full-time associates enjoy a comprehensive benefits program including:** + Medical, dental, and vision insurance + 401(k) retirement plan + Life insurance and disability plans + Paid holidays, sick/personal days, and vacation time **Key Holder - Retail Sales Associate** **(Sales / Customer Service / Sales Representative/ Retail)** **JOB DESCRIPTION** As a Key Holder (Retail Sales Associate), you will be responsible for building and sustaining long term relationships with customers as you work to create a sales environment that enhances the buying experience. **ESSENTIAL DUTIES & RESPONSIBILITIES:** + Achieve individual goals and assist Store Manager in ensuring the store meets its sales plan + Assist Store Manager with the daily operation of the store + Create and implement merchandise presentations and displays that are customer focused and maximize sales according to operational direction + Ensure that standards are being followed: floor sets, cleanliness, marketing, signage and promotions + Ensure each customer is welcomed in a warm and genuinely sincere manner and go above and beyond the customer's initial requests by fulfilling his/her wardrobe needs and recommend complete outfits + Spend quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle + Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits **Key Holder - Retail Sales Associate** **(Sales / Customer Service / Sales Representative/ Retail)** **JOB REQUIREMENTS:** + High school diploma or equivalent (college/university degree helpful not required) + 1-2 years of luxury retail experience; tailored clothing, sportswear and hard line merchandise experience, a plus + Demonstrates superior customer service techniques and experience with problem/ complaint resolution + Ability to lift up to 10 lbs. and move up to 50 lbs. **Key Holder - Retail Sales Associate** **(Sales / Customer Service / Sales Representative/ Retail)** **Join DXL Group and be part of the winning team!** **Apply now:** **www.destinationxl.com/careers**

Keywords: Destination XL Group, Inc, Asheville , Key Holder (Retail Sales Associate), Sales , Asheville, North Carolina

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